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Franchise Today

597 episodes - English - Latest episode: 8 days ago - ★★★★ - 17 ratings

Welcome to Franchise Today as it celebrates its 15th year in 2024. Join host Stan Friedman, President of FRM Solutions every Wednesday at 12 PM ET / 11 AM CT as he provides full disclosure on what’s going on inside franchising today and serves up discussions with weekly guests, who will talk about best practices for scaling their businesses for sustainable growth, through sensible franchising.

Franchising remains an unintentional profession. Most people don't go to school to study about how to become involved in franchising. Rather, some life event causes it to find us. Each episode of the podcast begins with a look back at how franchising found my guest of the week.
This is followed by a walk through their career up to and including the present day. It could be either a franchisor, franchisee or a supplier, that provides insights into high-level support services or top-quality products to better enable the franchise community. Each podcast will wrap with a look ahead to upcoming industry events, upcoming guests or important dates on the horizon.

Business franchise today stan friedman franchising best practices franchise success culture leadership technology
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Episodes

Gary Prenevost: Franchise Pro, CFA Board Member, Best Selling Author.

April 17, 2024 14:00 - 32 minutes - 28.6 MB

Gary Prenevost, has served on the Board of Directors of the Canadian Franchise Association for some 15 years, and has been a FranNet Rock Star for some 21 years.  Now, he adds the titlea of best-selling author and sought-after Platform Speaker to his resume, as his recently released book the Unstoppable Franchisee, soars on USA Today’s List of Top 10 Best Sellers.  This week Gary is right here, to tell us all about it!

Ricky Kalmon: How To Level Up Your Mindset!

April 09, 2024 20:00 - 32 minutes - 28.5 MB

RICKY KALMON is a growth mindset expert, a motivational speaker and are you ready for this, a celebrity hypnotist.  Ricky delivers high-energy and mindset motivational keynote programs and corporate entertainment. His programs are inspirational and offer compelling, applicable tools, that anyone can use for both their personal and professional development. Ricky Kalmon reveals how our mindset can be the greatest tool in achieving new heights, reducing stress, and increasing productivity and ...

Ford Saeks Takes the Business of Franchising, to a Whole New Level!

April 03, 2024 14:00 - 29 minutes - 26.1 MB

This week on Franchise Today, we delve into the world of business acceleration and artificial intelligence (AI) in franchising, with our esteemed guest, Ford Saeks. An acclaimed business growth accelerator and early AI adapter, Ford brings refreshing insights to the table, shedding light on how AI is revolutionizing workflows across industries.   Featuring expert inputs on implementing AI in business, avoid common mistakes with AI, and crafting frictionless user experiences, this episode ser...

Engaging Spaces: Atmosphere TV Revolutionizes Public Viewing!

March 27, 2024 14:00 - 34 minutes - 31 MB

John Smolen, Senior Vice President of Global Distribution Sales at Atmosphere TV, joins us today to discuss the streaming platform’s benefits for franchises and businesses, like restaurants, bars, grills, taverns, and gyms.Atmosphere TV is known for replacing daytime TV in public spaces with engaging short-form content across 40+ channels and is recognized for its rapid growth and impact on customer engagement and incresed unit-level sales.  Smolen, with a background transitioning from psych...

Colette Bell : Why "Ace is the Place, Where Your "Handyman Matters!"

March 20, 2024 16:00 - 40 minutes - 36.5 MB

In September, 2019, Ace Hardware successfully expanded its business by acquiring Handyman Matters and rebranding it as Ace Handyman Services, with a refreshed business strategy focused on expanding home improvement services. Under the leadership of Andy Bell, co-founder of Handyman Matters and CEO of the rebranded entity, Ace Handyman Services has capitalized on the surge in home services since the pandemic and increased sales, in large part, due to the rebranding and commitment by Ace, of ne...

Colette Bell : Why "Ace is the Place, Where Your Handyman Matters!"

March 20, 2024 16:00 - 40 minutes - 36.5 MB

In September, 2019, Ace Hardware successfully expanded its business by acquiring Handyman Matters and rebranding it as Ace Handyman Services, with a refreshed business strategy focused on expanding home improvement services. Under the leadership of Andy Bell, co-founder of Handyman Matters and CEO of the rebranded entity, Ace Handyman Services has capitalized on the surge in home services since the pandemic and increased sales, in large part, due to the rebranding and commitment by Ace, of ne...

John Francis, AKA: Johnny Franchise, on Franchising Done Right!

March 13, 2024 16:00 - 30 minutes - 27.2 MB

John Francis, a franchise expert, advisor, and speaker with over 30 years of experience, shares his deep understanding of the franchising world. Born into a franchise family, he was a franchisee and franchisor multiple times. His parents pioneered the franchise model in the hair salon industry, creating a global empire. John's diverse background includes working in various franchise brands, consulting, and serving on boards. He talks about his journey in franchising, from working in his famil...

Alia Alston and Icebox Cryotherapy Studios: Our Q-1, Rising Star of Franchising!

March 06, 2024 17:00 - 37 minutes - 33.2 MB

This week Alia Alston, founder of Icebox Cryotherapy Studios, shares her personal journey and business insights on Franchise Today. A car accident and childbirth complications led her to discover the pain-relieving benefits of cryotherapy, prompting her to open the first retail cryotherapy studio in the United States. Despite her lack of experience in owning a retail store, her background in product development, retail marketing, and real estate, coupled with her entrepreneurial spirit, drove...

The Many Voices of Franchising Convey What IFA Means To Them!

February 28, 2024 17:00 - 28 minutes - 25.6 MB

Last week in Phoenix, I invited attendees from various facets of the franchising community to share the impact IFA has had on their careers. Collectively, I am calling this the Many Voices of IFA and presenting it as this week's episode of Franchise Today.  Seasoned industry professionals like Frank Fiume, Nick Friedman, Rocco Fiorentino, and others spoke to the value of the relationships, mentorship, community, and access that IFA facilitates within the industry. Key figures such as Omar Sol...

From Navy Wings to Sizzling Burgers: Doug Willmarth’s Trailblazing Journey!

February 22, 2024 02:00 - 30 minutes - 27.1 MB

Doug Willmarth shares his career journey from being a navy pilot to finding his passion in marketing and the restaurant business, leading to various roles including chief marketing officer at Wingstop and President at Mooyah Burgers, Fries, and Shakes. With experience in brand management at companies like Kraft Foods and PepsiCo, Willmarth transitioned into franchising, gaining a deeper appreciation for its impact while at Wingstop. He later worked with Rave Cinemas and Pizza Hut before joini...

IFA CEO Matt Haller and the Countdown to Convention: "Franchise Smarter in 2024"

February 07, 2024 17:00 - 28 minutes - 25.3 MB

This week on Franchise Today, Matt Haller, President and CEO of the International Franchise Association (IFA). offered a deep dive into various critical topics, notably the eagerly anticipated IFA Convention set to take place in less than two weeks in Phoenix. Haller shared insights into the convention, which aims to "franchise smarter" by fostering responsible business practices and enhancing the franchising community, attracting nearly 4,000 participants, including the celebrated Coach Prim...

The Intersection of Marketing and Technology with Heather Anderson

January 31, 2024 17:00 - 37 minutes - 33.6 MB

Heather Anderson shares her journey from working at a digital marketing agency to becoming Vice President of Marketing and Operations at The Little Gym, and then transitioning to a VP role at Eulerity, a supplier of efficient marketing platforms. She underscores the importance of adaptability in franchising and marketing, especially during the pandemic, and stresses the need for brand consistency and creating a passionate customer base. Heather highlights the blurred lines between marketing a...

The Inspiring Journey of a Fitness Empire!

January 24, 2024 17:00 - 28 minutes - 25.3 MB

Meet Dave Mortensen, the visionary co-founder and president of Self Esteem Brands, who along with partner and co-founder Chuck Runyon, have taken the franchise world by storm with the renowned Anytime Fitness brand, now over 5,500 locations strong, across 41 countries! From being inspired by the structure of companies like Pizza Hut and McDonalds, to creating a global fitness phenomenon, Dave’s story is a testament to the power of passion and perseverance. He and Chuck transformed a college ...

Franchise Financing Icon Ron Feldman: Successfully Navigate 2024's Challenges!

January 17, 2024 17:00 - 36 minutes - 32.1 MB

As we enter 2024 franchising as a business model is navigating a complex landscape of challenges, including new legislation that affects their operations and various factors that influence business decision-making. The labor market has experienced significant shifts as the result of the pandemic, with many companies turning to technological automation to adapt, especially in the restaurant space.  This trend towards technology-driven operations is part of a broader movement involving brand co...

Jason Feifer, Editor in Chief: Entrepreneur Magazine

January 10, 2024 17:00 - 37 minutes - 33.3 MB

Jason Feifer in the Editor in Chief at Entrepreneur Magazine.  Like most of us in the franchise world, Jason never anticipated that small businesses of any kind would become a cornerstone of his career, much less those in franchising.  As a journalist, he wrote for various newspapers and magazines, with no particular attachment to the content.  That all changed when he landed at Entrepreneur in 2015 and started meeting and writing about Entrepreneurs.  Inspired in part by Author, Speaker, Pod...

Jonathan (JT) Thiessen, CDO at Home Franchise Concepts Kicks Off 2024

January 03, 2024 17:00 - 38 minutes - 34.1 MB

With more than 30 years in the franchise space that includes 20 years leading Fran Dev at Home Franchise Concepts, JT opened doors and created opportunities for thousands of those who aspire to own their own business. Helping people make their dreams of business ownership a reality with low-cost, home-based franchise opportunities in the home services industry is his passion. At HFC, their elite portfolio of brands;includes segment leaders Budget Blinds®, Tailored Living®, Kitchen Tune-Up, Ba...

1800 Packouts Pres. Stefan Figley Ends Season 14 and We Look Ahead To '24.

December 20, 2023 17:00 - 38 minutes - 34.6 MB

Stefan Figley is President of 1-800-PACKOUTS. Since 2013, 1-800-Packouts has been shaping the contents restoration industry. Their story begins with a desire to create a consistent and professional process across the nation in the personal property space.  Their greatest strength is their people, from the corporate team to their franchise owners. 1-800-Packouts employs some of the most experienced professional in contents restoration. They offer unparalleled professionalism, quality of work, ...

Romp n' Roll, Act Two: Babz and Michael Barnett Tell Their Amazing Story!

December 13, 2023 17:00 - 31 minutes - 28.1 MB

This week we hear from Babz and Michael Barnett, a husband and wife franchisor team at the head of the table at Romp & Roll.  Romp n' Roll is a young childhood enrichment exercise, education, STEAM and STEM concept, with an AMAZING story and it's co-founders are here to tell it.  .   It’s not every day that a US emerging franchisor in the early stages of growth and development domestically, winds up selling a complete country out to a Master, who actually collaboratively with the franchisor,...

Ron Bender and Threshold Brands: Opening Doors to Better Lifestyles!

December 06, 2023 17:00 - 33 minutes - 29.8 MB

Ron Bender is an experienced Franchise Professional, dedicated to helping people improve their lives through franchise ownership with transparency and positivity in all aspects . He believes that enthusiastic networking, a strong social media presence, dynamic presentations and internal and external team building and mentoring help achieve top results, and he has a hard-won reputation for over delivering on expectations, in everything he does.  Ron is very active in promoting franchising for...

Ashly Loza, Co-Founder At Blue Maven: Ever So Thankful To Be in Franchising!

November 22, 2023 17:00 - 32 minutes - 29 MB

With nearly 10 years of experience in franchising, Ashly Loza brings both breadth and depth of knowledge as an experienced franchise executive. She has worked alongside 50+ franchise brands in a broad spectrum of areas including franchise sales, developing and implementing marketing and lead gen strategies, and driving operational excellence and efficiencies. Her approach to business development and scalability starts by honoring the client brand’s growth phase and goals, while identifying ch...

Stacey Ryan: The Affable, Inspirational, COO at School of Rock!

November 15, 2023 17:00 - 32 minutes - 28.4 MB

This week you are going to have the pleasure of hearing from another very affable and capable franchise executive, as my guest today is Stacey Ryan, Chief Operating Officer at The School of Rock, one of my favorite franchised brands.  As their website describes them, "The School of Rock is a trailblazing global children’s franchise concept, that has over 2 decades, established locations in 15 countries across the globe.   Now, with more than 338 locations globally, they are also the largest ...

A Celebration of Veterans Day, with IFA VetFran Chairman, Ralph Yarusso.

November 08, 2023 17:00 - 31 minutes - 27.9 MB

This is a very special Edition of Franchise Today, in celebration of Veterans Day, coming up Saturday November 11th 2023, at 11AM.  Celebrations and parades will be kicking off across America in honor of all those who have served in our Nation ‘s Armed Forces.  To help us better understand the close ties and connections between veterans and franchising, we are joined today by my good friend and IFA VetFran Chairman, Ralph Yarusso.   Ralph is the Chairman of IFA’s VetFran Committee.  His fran...

Restaurant Icon Paul Damico: Leading the Charge at Fuzzy's Taco Shop

November 01, 2023 16:00 - 34 minutes - 30.9 MB

Paul Damico grew up on Long Island, in New York. He holds 3 degrees in culinary and restaurant management including a Doctorate of Business Administration in Restaurant, Food, and Beverage Management from Johnson and Wales University. Paul began the first 14 years of his career working for the Host Marriott organization, working on travel plazas and airport development, before getting into the more traditional side of the restaurant business many years later.  He has had a spectacular career ...

Tarji Carter: Doing Well, By Doing Good!

October 25, 2023 16:00 - 30 minutes - 27.5 MB

Tarji Carter has been in franchise development for many years.  Beginning with Carvel and Cinnabon at Focus Brands, and stops along the way at Dunkin Donuts, WIngstop and Bojangles.  Today, she is the President of Guest First Services, a boutique consultancy and the Founder and President of The Franchise Player, a revolutionary initiative that aims to expand the number of Black-owned franchises across the country, by providing education, resources, and opportunities to aspiring franchisees an...

Another Top Influencer: Tom Wood, President, CEO Floor Coverings International

October 11, 2023 16:00 - 33 minutes - 29.9 MB

Some have suggested that Floor Coverings International is to the flooring industry what Amazon is to retail.”  My guest today, Floor Coverings International President and CEO Tom Wood says, “This business model is only becoming more and more relevant. Homeowners are looking for convenience and value, and they reward us for delivering it. Our ability to disrupt the flooring industry by bringing the flooring directly to the customer is exactly why our franchise will continue to grow over the co...

Danessa Itaya: Leading the Charge at Bio One Inc.

October 04, 2023 16:00 - 32 minutes - 28.9 MB

Bio-One Inc. is the first crime and trauma scene cleaning franchise, with over 100 locations operating in 41 States. Bio-One is committed to providing excellent service in recovery and suicide cleanup, homicide cleanup, hoarding situations, junk removal, deceased animal recovery, and much more.  Leading the charge, Bio One President Danessa Itaya is no stranger to franchise leadership in the service brand space.  In fact, she brings 30 years of experience in the franchise industry, 10 of whic...

PVolve: A New Disruptive Fitness Modality, Says President Julie Cartwright!

September 27, 2023 16:00 - 37 minutes - 33 MB

This week I feature another in my series of Rising Stars in Franchising.  In fact, this week’s Rising Star also checks the box for amazing women in franchising as well..My guest is Julie Cartwright, a truly inspiring, emerging franchisor, who is making all the right moves to assure sustainable growth through sensible franchising.  Julie is the President of an impressive, emerging brand called Pvolve.  In 2017 Julie’s partner, Rachel Katzman went searching for solutions to feeling broken from...

Part 2 of a Twofer: Greg Longe, CEO, Phoenix Franchise Brands

September 20, 2023 16:00 - 32 minutes - 28.8 MB

This week I’m joined again, by industry veteran Greg Longe, CEO at Phoenix Franchise Brands, the franchisors of Fetch Pet Care, Door Renew, Spray Foam Genie and Furry Land, Mobile Grooming.  In our first installment, we talked about his storied franchise career and how that's led to the creation of Phoenix Franchise Brands.  This week, we discuss the road aheadd and how their mission is to, “Help those with entrepreneurial spirits create a legacy for themselves, their families, and the commun...

i9 Sports Founder Frank Fiume: His Next Chapter, Post Exit!

September 13, 2023 16:00 - 34 minutes - 30.6 MB

Frank Fiume is a pioneer in the youth sports industry and the founder of i9 Sports—the nation’s first and leading franchisor of youth leagues and camps. Since 2003, i9 has generated over 300 million dollars—with more than two million participants in 900 communities across 30 states nationwide.  A baseball fanatic and native of Queens, New York, Frank graduated from St. John’s University and began a career as a medical equipment sales rep, though he was determined to pursue his life’s true pur...

Greg Longe, CEO Phoenix Franchise Brands: Changing Lives One Business At A Time!

August 30, 2023 16:00 - 34 minutes - 30.7 MB

This week I’m joined by industry veteran Greg Longe, CEO at Phoenix Franchise Brands, the franchisors of Fetch Pet Care, Door Renew, Spray Foam Genie and Furry Land, Mobile Grooming.  Their mission at Phoenix, is to, “Help those with entrepreneurial spirits create a legacy for themselves, their families, and the communities that they serve.” They do so living and breathing the following five core values:  Honesty, Character, Courage, Inclusivity and Integrity.  As you’ll hear Greg is rich in ...

Re-Bath is Crushing It: CEO Brad Hillier Tells Us Why!

August 23, 2023 16:00 - 37 minutes - 33.4 MB

Brad Hillier, CEO of Re-Bath, who has successfully prioritized strategies to energize frontline workers and generate impressive results.Brad emphasizes that while digital technologies are essential, authentic human connection and 'real' experiences play a crucial role in making brands great. He has identified several best practices that have proven effective in energizing frontline workers: Cultivate a Culture of Appreciation: Recognize and appreciate frontline workers for their invaluable co...

The Explosive Growth of Huey Magoo's: Andy Howard, President, CEO Tells All.

August 16, 2023 16:00 - 34 minutes - 30.9 MB

Huey Magoo’s was founded in 2004 by Matt Armstrong and Thad Hudgens, two southern boys with a passion for quality chicken and a penchant for serving others. Now, Andy Howard and other former executives from one of the world’s largest and fastest-growing franchise chains, Wingstop, have partnered with the founders, bringing a shared passion and laser-like focus for the perfect chicken tender, crafted into everything that Huey Magoo’s offers today. Their leadership team includes other notables ...

Master Messaging: The Science of the Sale: David Kurkjian, Breaks it All Down.

August 09, 2023 16:00 - 37 minutes - 33.7 MB

Master Messaging helps clients increase their revenue in predictable and sustainable ways. Their approach applies the latest principles in behavioral psychology. These include how individuals perceive value and communicating in ways that increase engagement throughout the buyer’s journey. This empowers sales reps to communicate value with prospects and customers, which is crucial for increasing revenue. David Kurkjian, Author of "6X - Convert More Prospects to Customers: A Road Map for Early...

The Juggernaut That Is Celebree School

August 02, 2023 16:00 - 32 minutes - 28.8 MB

Celebree School is a Maryland based company which has been in business since 1994 and is on a mission to grow its portfolio of franchised schools across the country.  Franchising only since 2019, they boast 42 locations open and operating, with 51 more in development, across 13 states.  As a company, their mantra is to elevate the level of early childhood education through their unique offering of brand, curriculum, talent and experience, all carefully woven into the fabric of the communities...

BW3 Founder Scott Lowery and Wing King Drew Cerza: "National Chicken Wing Day"

July 26, 2023 16:00 - 38 minutes - 34.1 MB

This week we celebrate National Chicken Wing Day, by sharing some amazing stories about the birth and growth of chicken wings, as a culinary delight and the company responsible for taking a once regional appetizer, to the center of the plate, GLOBALLY!  Buffalo Wild Wings Co-Founder Scott Lowery and National Buffalo WingFest Founder and Promoter, the Wing King himself, Drew Cerza, this week on Franchise Today.   

Stepping Up the Game: John Prothro, CEO at Foot Solutions!

July 19, 2023 16:00 - 31 minutes - 28 MB

It's a new day at Foot Solutions and President and CEO John Prothro joins us this week to lay it all out.  What a strange irony that we air this episode on this, the 2nd Anniversary of the passing of Foot Solutions founder, my good friend and serial entrepreneur, the late, great, Ray Margiano.  

Cleaning Up in Carpet and Upholstery Care: Ed Quinlan, President of Chem-Dry

July 12, 2023 16:00 - 32 minutes - 29.2 MB

Entrepreneur Magazine tells us that more than 14 billion square feet of carpet and flooring is installed in homes and businesses each year — and every inch of it must be cleaned at some point. That’s why a Chem-Dry franchise is a year-round business with ongoing, significant earning potential. Chem-Dry’s patented Hot Carbonating Extraction process put them on the map almost 50 years ago. The process, which uses water and no harsh chemicals, dries quickly and is safe for kids and pets. It set...

Dr. John Hayes Talks About Season 3 of his Hit Series: "Franchise Hotseat"

June 14, 2023 16:00 - 32 minutes - 29.1 MB

Dr. John Hayes is the Titus Chair for Franchise Leadership at Palm Beach Atlantic University.  He is listed among the “most influential people in franchising” by 1851 and SeoSamba. An accomplished Professor, author, speaker, Dr. Hayes now adds host and producer to his credentials, as he brings us Season 3 of the "franchise-centric and web-based, TV series, Franchise Hotseat. On numerous occasions John Hayes has served on franchise corporate boards including The Dwyer Group, (now Neighborly) ...

Gregg Koffler, CDO, Petbar Boutique: It's the Ritz-Carlton of Pet Grooming.

June 07, 2023 16:00 - 29 minutes - 26.2 MB

When Dan & Ashley O’Loughlin opened their first Petbar Boutique in Dallas, TX, back in 2015 they no doubt, had no idea how different scaling their business would be from operating it.  Fast forward the tape to the opening of their second company-owned store, on their way to embarking upon franchising, in 2022 and the difference between opertating and scaling, is now evident.  Now, with some 17 locations open and more on the way, they have, in their infinite wisdom, added a seasoned franchisin...

Dr. Noah St. John: From Broke and Poor, to the Top of the World!

May 31, 2023 16:00 - 36 minutes - 32.1 MB

Dr.. Noah St. John is known worldwide as “The Father of AFFORMATIONS®” and “The Mental Health Coach to The Stars.”  Working with 8+ figure company CEOs and individuals since 1997, Noah’s clients have added more than $2.8 Billion dollars in sales by following his legendary methods.   Noah is famous for helping his clients make more money in just 12 weeks than they made in the past 12 months, while returning 3 hours per day and 4-8 weeks per year to them personally, that used to be time spent ...

Josh D'Agostino, President, CEO: Mighty Auto Parts

May 24, 2023 16:00 - 35 minutes - 31.4 MB

Josh D’Agostino is one of the nicest people you will ever meet in franchising.  He is also very good at what he does.  With more than 17 years in automotive products distribution, he is President and CEO at Mighty Distributing System/Mighty Auto Parts.  Josh is a true servant leader for his teams in Franchise Development (both domestic and international), Franchise Operations, IT, HR & Admin., and also supports Company owned Operations and competitive acquisitions.  

A Break this Week, as we run-up to the Memorial Day Weekend!

May 17, 2023 16:00 - 1 minute - 358 KB

A quick break this week, as we run up to the Memorial Day weekend.  Next week I'm back with Might Auto Parts President and CEO, Josh D'Agostino.

We Are Decidedly Different: Sabrina Wall, CEO, Franchise Brokers Assn.

May 10, 2023 16:00 - 41 minutes - 37.3 MB

The Franchise Brokers Assn. website says, "The right opportunity changes lives. We’re committed to empowering people through honest franchise guidance so they can positively impact their communities through a business they love. We’re an elite group of franchise brokers committed to upholding the highest industry standards. We exist with a purpose and a passion, and that’s to empower people, businesses, and communities through secure franchise opportunities — and we do it all with a commitme...

The MIDAS Touch: Lenny Valentino, President, COO at MIDAS International

May 03, 2023 16:00 - 33 minutes - 30 MB

This week we hear my friend Lenny Valentino at TBC Corp. When I first met Lenny back in 2016, he was Vice President of Global Franchise Development and Integration, across TBC’s portfolio of franchised brands.  Those brands included Big O Tires and Midas.  Then a little less than 2 years ago, Lenny was promoted to Vice President and General Manager for MIDA International, overseeing all aspects of the business with its 2100 or so franchised locations globally with some 1200 of those in North ...

Estrella Insurance, Once Just a Local Phenomenon, Now Exploding Nationwide!

April 26, 2023 16:00 - 34 minutes - 30.8 MB

This weeek we hear from Jose Merille, about his amazing and inspiring story of the growth of Estrella Insurance.  Once just a south Florida phenomenon, Estrella Insurance is now experiencing explosive growth, nationwide.   Founded by Nicolas Estrella in 1980 after he enjoyed a successful career in the life and health insurance sector, Estrella Insurance started franchising in 2008. The company specializes in home, auto, and commercial insurance services that typically cover businesses, vehic...

How to Systematically Create, Drive and Sustain a High-Performing Culture.

April 19, 2023 16:00 - 36 minutes - 32.3 MB

In an increasingly polarized world, one thing nearly all leaders agree upon is the foundational role that culture plays in organizational success. While we all may agree about its significance, understanding the real mechanics of culture and, more importantly, how to create and drive it has always been shrouded in mystery, until now.  My guest this week is David J. Friedman, Founder and CEO of Culture Wise.  David literally wrote the book, "Culture by Design," empowering leaders to operationa...

These (Tutor) Doctors Make House Calls: Frank Milner, President, Tutor Doctor!

April 05, 2023 16:00 - 37 minutes - 33.5 MB

This week we hear from an old friend, colleague and boss for that matter, as Tutor Doctor President Frank Milner joins us to talk about their meteoric growth.  Approaching 400 franchises around the world, there is still plenty of room to grow, says Frank.  You will also hear Frank wax eloquently upon the magical world of support and interdependency that we call franchising, as it exists inside our business model, like no place else on the planet.  Frank will also talk about the power of peers...

Robin Gagnon, MBA, CFE, CBI: Co-Founder and CEO at We Sell Restaurants!

March 29, 2023 16:00 - 33 minutes - 30.1 MB

Robin Gagnon, a a member of my "Franchise Family Faves."  In the past, she has been a savvy corporate marketer,  a business executive and corporate retail strategist.  Today, she is a franchisor, a Supplier and servant IFA leader.  Robin Gagnon is the co-founder and CEO of We Sell Restaurants, the only exclusive, “restaurant specific” business brokerage franchise concept that I am aware of in America.  Robin also chairs the Women’s Franchise Committee of IFA and is a member of the IFA Board ...

Spring Break: Some Time Off for Good Behavior

March 22, 2023 16:00 - 1 minute - 296 KB

It's Spring Break in America and right here, at Franchise Today!  I'll be back next week with Robin Gagnon, Co-Founder and CEO of "We Sell Restaurants!"  Until then, enjoy the break enjoy March Madness, I hope your brackets hold and I'll c-ya next week. 

Franchise Filming Founder, CEO, and Chief Storyteller, Trevor Rappleye

March 15, 2023 16:00 - 30 minutes - 27 MB

Trevor Rappleye is Founder, CEO at Franchise Filming.  Franchise Filming is about more than just video production.  It is more about storytelling, evoking emotion and communicating authenticity and happiness.  Trevor and his team are passionate about breathing life into all of the B2B and B2C videos they produce for the franchise brands that they serve.  They do it too, with a twist, offering their services on a subscription basis and they turn these videos around within an amazing 10 days of...