Founders
28 episodes - English - Latest episode: 7 months ago -The future of Real Estate and Proptech. Find out what’s next. Founders - a new podcast with Josh Phegan on the future of how we work in a digital world.
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Episodes
S3 - Ep 10 | Josh Phegan x Chris Booth from Real Flow Finance
October 11, 2023 17:00 - 29 minutes - 27.3 MBThis podcast features Josh Phegan talking with Chris Booth of Real Flow Finance. Chris talks about solutions Real Flow Finance offers for positioning brand and properties in the marketplace. Josh and Chris discuss challenges around vendor paid marketing, dominating digital for pricing power, facilitating the luxury of choice, streamlining funding assistance and financial services, integrations in place now, and what's on the way for the future.
S3 - Ep 9 | Josh Phegan x Daniel Bignold from Propps
October 04, 2023 17:00 - 25 minutes - 23.5 MBToday's podcast features Josh Phegan with Daniel Bignold, CEO of Propps. Daniel explains how Capture-Qualify-Convert works, and presents some of the tools the Propps app makes available to agents. Josh and Daniel discuss the agents' digital profile, registering buyer interest, securing buyer confidence, options for auctions, systemising the offer process, and simplicity of Propps integration and access, for agents and customers.
S3 - Ep 8 | Josh Phegan x Josh Symons from MRI Software
September 27, 2023 18:00 - 33 minutes - 30.8 MBIn this podcast Josh Phegan interviews Josh Symons, strategic industry principle with MRI Software, a global proptech platform player. Symons talks about the need to build trust with the customer through communication, consistency and visibility. They discuss digital trust and online security, tracking relationships using data lakes, and using AI to automate basic tasks and enhance human productivity, whilst recognising opportunities as well as the attendant pain of change.
S3 - Ep 7 | Josh Phegan x Steve Osborn from Identity Marketing
September 20, 2023 18:00 - 34 minutes - 31.6 MBIn today's podcast Josh Phegan is joined by Steve Osborn, managing director with Identity Marketing. Steve describes several ways brands differentiate themselves, and how they position themselves and compete in the marketplace. Steve and Josh discuss brand strategy and representation, leveraging video and social media, moving traditional media into the digital space, challenger brands, and making your brand identifiable and accessible with great brand campaigns.
S3 - Ep 6 | Josh Phegan x Rahul Grover from iD4me
September 13, 2023 18:00 - 30 minutes - 27.7 MBIn today's podcast Josh Phegan is joined by Rahul Grover, general manager for iD4me, a proptech service provider that gives access to the power of data back to the agent. Rahul talks about ways iD4me supports and protects agents, their intuitive search technology, and levels of information they provide. Josh and Rahul discuss agent-generated items of value, making information relevant, profiling customers, and locating absent owners for potential property sales.
S3 - Ep 5 | Josh Phegan x Kahlia Cordony from Cordony Group
September 06, 2023 18:00 - 31 minutes - 28.4 MBThis podcast features Josh Phegan talking with Kahlia Cordony, founder and creative director for the Cordony Group styling agency. Kahlia shares CG's approach to making the process of owning, presenting and selling properties faster and easier, and defines what CG does end-to-end with an emphasis on styling. They discuss levels of agent support, options within the funding model, and tips for getting the most out of your styling team.
S3 - Ep 4 | Josh Phegan x Sean Scoffield from connectnow
August 30, 2023 18:00 - 25 minutes - 23.2 MBToday's podcast features Josh Phegan with Sean Scoffield of connectnow, a home moving connection service. Sean talks about how connectnow brings value to your brand and customer experience, real estate as an elevated service, and the 9 touchpoints for removing friction from the customer experience. They discuss protecting data privacy and personal information, how they use the net promoter score, the rebate schedule, and the important part connectnow plays in your business.
S3 - Ep 3 | Josh Phegan x Rhys Rogers & Jon McConkey from Before You Bid
August 23, 2023 18:00 - 34 minutes - 31.4 MBIn this podcast Josh Phegan interviews Rhys Rogers and Jon McConkey of Before You Bid. Rhys explains how BYB streamlines access to pest and building reports, which enables quicker transactions. Rhys and Jon discuss some of the friction points with agents, available funding options, understanding digital intent, systems for identifying challenges in any market, integrating with the agency CRM, functions of BYB Assist, and how they remove the barriers to making the sale.
S3 - Ep 2 | Josh Phegan x Ali Vaez from Activepipe
August 16, 2023 18:00 - 32 minutes - 29.5 MBIn today's podcast Josh Phegan is joined by Ali Vaez of Activepipe, which provides email marketing to businesses. Ali gives us 8 reasons why you should be using email marketing, and Josh highlights the rise of AI and the power of segmentation. They discuss targeted interactive emails that increase open and click-through rates, scalable cost-effective communication, optimising your datasets, and they step through how Activepipe works and what you can set it up to do.
S3 - Ep 1 | Josh Phegan x Angus Ferguson from Domain
August 09, 2023 18:00 - 31 minutes - 29.2 MBIn this podcast Josh Phegan interviews Angus Ferguson, head of customer solutions with Domain. Angus describes Domain as a holistic service that helps agents succeed with their businesses. Josh and Angus discuss using digital to streamline workflow, choosing tools vs. toys, integrating the data you have to find listings and make better decisions, and how to access and use the Domain services.
S2 Ep 7 - Josh Phegan interviews Josh Symons from MRI
September 21, 2022 18:00 - 36 minutes - 33.2 MBIn this episode Josh Phegan interview Josh Symons of MRI Technologies. Josh's focus is on sales and property management, the lack of alignment between departments and teams, and the challenges of integration. He explains big data and exhaust data, servicing landlords as 4-dimensional customers, why PM needs automation and specialisation, the relationship between tech and PM, better ways to show properties, and how sales has already been using new technologies successfully.
S2 Ep 6 - Josh Phegan interviews Angus Ferguson from Domain Group
September 14, 2022 18:00 - 36 minutes - 33 MBIn this podcast, Josh Phegan interviews Angus Ferguson, Commercial Director of Agent Solutions at Domain Group. In this episode, they look at the real estate process and the tools to help agents move through the processes, from agency agreements to settlement. They look at the future of how people access technology and become aware of the different solution providers available in the marketplace, and the different problems Domain solves in the digital workspace.
S2 Ep 5 - Josh Phegan interviews Steve Osborn from Identity Marketing
September 07, 2022 18:00 - 29 minutes - 26.9 MBThis podcast features Josh Phegan talking with Steve Osborn, founder of Identity Marketing. They look at what marketing is for a modern real estate agent, and brand awareness for agencies. Steve describes marketing as understanding the customers desires to bring trust, and creating more value in the marketplace. He explains common marketing mistakes and developing a marketing plan for your firm.
S2 Ep 4 - Josh Phegan interviews Jeff Gray and Patrick Hill from Propic
August 31, 2022 18:00 - 32 minutes - 30 MBThis week Josh Phegan interviews Jeff Gray, CEO and Patrick Hill, CPO of Propic. Their business creates digital solutions that connect people and services 24/7. They look at the problems that Propic solve, growing and scaling businesses profitably using automation, and monetising the valuable data in your business. Jeff shows how technology interacts with agents in the sales environment and how automation allows people to do more.
S2 Ep 3 - Josh Phegan interviews Felicity Leggett from MoneyMe ListReady
August 24, 2022 18:00 - 19 minutes - 18 MBIn today's podcast, Josh Phegan is joined by Felicity Leggett of MoneyMe ListReady, which provides financial credit with the speed and convenience of digital access. Felicity explains how MoneyMe ListReady gives agents control over the buy now pay later model. They discuss the application process, lowering the customer barriers using digital platforms, increasing vendor options, and improving agent listing presentations.
S2 Ep 2 - Josh Phegan interviews Daniel Bignold from Propps
August 17, 2022 18:00 - 27 minutes - 24.9 MBIn today's podcast, Josh Phegan is joined by Daniel Bignold, CEO of Propps, to discuss how proptech helps agents run their businesses more efficiently. They talk about optimising the offer flow and maintaining consistency in the sales process. Daniel illustrates how customers can make binding and non-binding offers online, and steps us through the way the process works and what the result looks like.
Ep 1 - Josh Phegan interviews Rhys Rogers from Before You Bid
August 10, 2022 18:00 - 27 minutes - 25.2 MBThis podcast features Josh Phegan interviewing Before You Bid CEO, Rhys Rogers. BYB is a supply portal for access to pest and building reports and strata reports. They discuss benefits and considerations around making pest and building reports easily accessible, consumer confidence and loss protection for vendors, inspectors' concerns, increasing auction attendance, and how access to these reports with full transparency from the start speeds up the entire process.
S2 Ep 1 - Josh Phegan interviews Rhys Rogers from Before You Bid
August 10, 2022 18:00 - 27 minutes - 25.2 MBThis podcast features Josh Phegan interviewing Before You Bid CEO, Rhys Rogers. BYB is a supply portal for access to pest and building reports and strata reports. They discuss benefits and considerations around making pest and building reports easily accessible, consumer confidence and loss protection for vendors, inspectors' concerns, increasing auction attendance, and how access to these reports with full transparency from the start speeds up the entire process.
Ep 8 - Josh Symons, MRI Technologies
November 24, 2021 17:00 - 36 minutes - 33.6 MBIn this episode Josh Phegan & David Choi interview Josh Symons of MRI Technologies. Josh's focus is on sales and property management, the lack of alignment between departments and teams, and the challenges of integration. He explains big data and exhaust data, servicing landlords as 4-dimensional customers, why PM needs automation and specialisation, the relationship between tech and PM, weaknesses the pandemic exposed, better ways to show properties, and how sales has already been using new...
Ep 8 - Josh Symons, MRI Software
November 24, 2021 17:00 - 36 minutes - 33.6 MBIn this episode Josh Phegan & David Choi interview Josh Symons of MRI Software. Josh's focus is on sales and property management, the lack of alignment between departments and teams, and the challenges of integration. He explains big data and exhaust data, servicing landlords as 4-dimensional customers, why PM needs automation and specialisation, the relationship between tech and PM, weaknesses the pandemic exposed, better ways to show properties, and how sales has already been using new tec...
Ep 7 - Making pest and building reports accessible
November 10, 2021 17:00 - 30 minutes - 28.3 MBThis podcast features Josh Phegan & David Choi interviewing Before You Bid CEO, Rhys Rogers, and COO, Jordan Rogers. BYB is a supply portal for access to pest and building reports. We discuss benefits and considerations around making pest and building reports easily accessible, consumer confidence and loss protection for vendors, inspectors' concerns, helping agents quickly gauge buyer intent through digital intent, and how access to these reports with full transparency from the start speeds...
Ep 6 - Innovating with payment processing gateways
November 03, 2021 17:00 - 31 minutes - 29.3 MBIn today's podcast, Josh Phegan & David Choi are joined by Julian Antonescu of Money Me, which provides financial credit with the speed and convenience of digital access. Julian explains how his List Ready product gives agents control over the buy now pay later model. We examine risk management around vendor paid vs. agent paid marketing, digital payment processing gateways for real estate, lowering customer barriers to entry, increasing vendor options and support, and resolving agent barrie...
Ep 5 - Interactive tools for real estate content marketing
October 27, 2021 17:00 - 21 minutes - 20 MBThis podcast features Josh Phegan & David Choi talking with Jay Morris of Diakrit, an international property marketing company that produces photos, 2 & 3D floorplans, and digital tools to renovate, furnish, and virtually tour a listing. Jay's point is to create an easier, more engaging and informed home buying experience to avoid wasting time. We cover extending dwell time, what we've learned from COVID, how to use it to position yourself differently, and other presentation tools to convert.
Ep 4 - Customer experience measured in seconds
October 20, 2021 17:00 - 20 minutes - 19.2 MBThis week Josh Phegan & David Choi interview Jeff Gray, CEO of Propic. His business creates digital solutions that connect people and services 24/7. We look at the relevance of your website in the age of immediacy, conversational profiles and why most property inquiries occur out of work hours. Jeff shows how technology augments our experience, how to overcome barriers to adopting new technologies, and how automation allows people to do more.
Ep 3 - The powerful simplicity of Proptech
October 13, 2021 17:00 - 35 minutes - 32.3 MBIn today's podcast, Josh Phegan & David Choi are joined by Daniel Bignold, CEO of Propps, to discuss how proptech helps agents run their businesses more efficiently. We talk about alleviating friction and maintaining consistency in the sales process, and Daniel outlines the Propps White Label agent-centric solution. He illustrates how customers can make binding and non-binding offers online, how Propps employs simplicity of design to avoid barriers to adoption, and steps us through the way t...
The powerful simplicity of Proptech
October 13, 2021 17:00 - 35 minutes - 32.3 MBIn today's podcast, Josh Phegan & David Choi are joined by Daniel Bignold, CEO of Propps, to discuss how proptech helps agents run their businesses more efficiently. We talk about alleviating friction and maintaining consistency in the sales process, and Daniel outlines the Propps White Label agent-centric solution. He illustrates how customers can make binding and non-binding offers online, how Propps employs simplicity of design to avoid barriers to adoption, and steps us through the way t...
Ep 2 - The evolution of Identity Marketing
October 06, 2021 17:00 - 31 minutes - 28.9 MBThis podcast features Josh Phegan & David Choi talking with Steve Osborn, founder of Identity Marketing. We look at marketing initiatives and brand standards for internal and external communications, defining and marketing your brand identity and designing the ultimate customer experience. Steve shows why you need an agency to package and promote your brand, advises developing a plan of action for internal and external marketing teams, and promotes bringing back brand campaigns as the next e...
Ep 1 - The new era of digital workflow
September 13, 2021 07:04 - 34 minutes - 31.3 MBIn this podcast, Josh Phegan & David Choi interview Angus Ferguson, Commercial Director of Agent Solutions at Domain Group. In this first episode, we talk through the journey from taking bids at auctions and distributing sales results to signing agency agreements and contracts digitally, the rise of the digital agent and how apps are reinventing workflow. Angus’s vision for the future of work is by designing customer interaction and experiences for both the real and digital world.