Weekly Wrap: Credit card customer satisfaction falls, and tech jobs move inland

The Buzz on Bank Automation News

English - August 28, 2020 20:16 - 18 minutes - 17.1 MB - ★★★★ - 3 ratings
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Weekly Wrap: Credit card customer satisfaction falls, and tech jobs move inland
Bank Innovation EditorsAugust 28, 2020 Customer Experience, Payments, Premium, Video

Image via Pixabay
Customer satisfaction with credit card issuers has dropped since the start of the COVID-19 pandemic due to card terms and a lack of communication, according to a report from J.D. Power. Tech jobs, meanwhile, are popping up outside of traditional hotspots like Silicon Valley and New York. A report from Mendix indicated counties in New Jersey and South Dakota had the biggest gap between developer jobs and available talent.

Find this and more in today’s edition The Weekly Wrap, featuring Bianca Chan, Rick Morgan and Michael Seaman, CEO and co-founder of SwipeSum, for the week ending Aug. 28, 2020.