How banks can use ChatGPT to improve financial literacy
The Buzz on Bank Automation News
English - January 24, 2023 19:30 - 12 minutes - 8.1 MB - ★★★★ - 3 ratingsBusiness fintech technology investing banking lending venture capital Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Previous Episode: Direct deposits and the CFPB’s new open banking rule
Next Episode: Using data to drive customer loyalty
Banks are looking to use AI to improve their financial literacy following Microsoft's $10 billion investment in OpenAI and their ChatGPT technology. ChatGPT technology is “a forerunner and a new class of artificial intelligence that's basically composing written dialogues and could lead to endless possibilities for banks,” Joe Robinson, chief executive, and co-founder at customer relationship management platform Hummingbird, tells Bank Automation News in this episode of “The Buzz” podcast.