Banks lean on technology and talent to improve CX

The Buzz on Bank Automation News

English - July 25, 2022 19:53 - 13 minutes - 24.2 MB - ★★★★ - 3 ratings
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After a financial institution has successfully digitized its loan origination and account opening system, improving the user experience is the next step. Listen as Kristiane Mandraki, director of business development and marketing at software developer fintech Praxent, details how financial institutions can leverage automation in their back-end processes to enhance their customer experience.