Financial UX Process: Transforming Digital Banking 100% Remotely

UXDA | Financial UX Design Podcast

English - October 06, 2020 14:00 - 14 minutes - 9.74 MB
Business Arts Design banking fintech design user experience technology finserv innovation business finance design thinking Homepage Download Google Podcasts Overcast Castro Pocket Casts RSS feed

Previous Episode: #14 Building a Bond Between Digital Banking Brands and Customers through Financial UX Design

Next Episode: #16 Creating an Emotional Connection Between FIs and Digital Banking Customers Through UX

The COVID-19 crisis fast-forwarded the finance industry several years ahead. In just a few days, a great digital customer experience became the main differentiator between demanded financial products and failures. Companies that overcame the crisis successfully were the ones that digitalized quickly and focused all their efforts on creating a user experience that would serve their customers in these harsh times. All of this was accomplished remotely for the most part, due to the strict gathering restrictions.

Read the full article on UXDA's blog: https://www.uxdesignagency.com/blog/7-steps-toward-successful-financial-ux-transformation-remotely