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Mission Possible - Big transformation with small steps
Federal Fridays with ServiceNow (Government)
English - May 06, 2022 13:00 - 6 minutes - 6.13 MBManagement Business Non-Profit Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Previous Episode: Federal Tech Talk - Defining Next-Generation Customer Service
Looking at the current state of technology in the IC through the lens of the past, ServiceNow’s Kevin Brooks, Field CTO and Executive Strategist for the DOD at ServiceNow, explores how eliminating silos has been a longtime aspiration of the IC. While progress has been made since the release of a Bush-era report recommending the IC use technology to transform how it works, the silos that remain challenge the IC to make full use of powerful new technologies.
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