Fast Pace with Josh Phegan and Dean Mackie

Hit refresh on your one page business plan

February 09, 2023 17:00 - 11 minutes - 10.6 MB

Today on Fast Pace, Dean Mackie and Josh Phegan show how to hit refresh on your one-page business plan. They look at the critical role the one-page summary plays in clarifying your mission, what should be included and changes to be made, and keeping yourself on track.

Re-orgs

February 02, 2023 17:00 - 10 minutes - 9.54 MB

This week on Fast Pace, Dean Mackie and Josh Phegan explore re-orgs and relate tech industry layoffs to real estate. They examine the causes and effects of the economic downturn and discuss ways to rethink your business, avoid layoffs, and start working in a smarter way.

Filling the gaps in knowledge for teams

January 26, 2023 17:00 - 11 minutes - 10.6 MB

In today's episode of Fast Pace, Dean Mackie and Josh Phegan discuss filling the gaps in knowledge for teams by getting clear on what you need and what you're chasing, identifying gaps in competency, having peers train each other, finding the right person for each job, and turning reluctance into a willingness to learn new ways of doing business.

Rapid focus for new market conditions

January 19, 2023 17:00 - 10 minutes - 9.79 MB

In this Fast Pace episode, Dean Mackie and Josh Phegan look at getting rapid focus for new market conditions in 2023, starting from where you and your team are mentally and physically. They discuss forming good habits for maintaining energy, getting back to basics, checking the health of your business, and doing digital with purpose.

Up-skilling teams

December 01, 2022 17:00 - 10 minutes - 9.61 MB

Today on Fast Pace, Dean Mackie and Josh Phegan explore up-skilling teams. They look at a variety of ways to do it, uncovering skill gaps, different degrees of skill, hiring people who are willing to learn and grow, and mind mastery as a key pillar for high performance in life.

Core messaging

November 24, 2022 17:00 - 9 minutes - 9.11 MB

This week on Fast Pace, Dean Mackie and Josh Phegan show how to make sure you've got core messaging, determine what that message is and who should deliver it, make it simple, consistent and relevant, and make sure everyone knows and understands the message.

Pricing services

November 17, 2022 17:00 - 10 minutes - 9.83 MB

In today's episode of Fast Pace, Dean Mackie and Josh Phegan get clear on the process of pricing services. They examine factors to consider for setting values, pricing models and price points, demonstrating market value, and learning what's valuable for the customer.

Brand positioning

November 10, 2022 17:00 - 13 minutes - 12.6 MB

In this Fast Pace episode, Dean Mackie and Josh Phegan look at brand positioning, why it's important and how to do it right. They discuss the difference between marketing and brand positioning, setting your brand story, identity, values and customer expectations, creating scalability, and working in collaboration.

The power of great planning

November 03, 2022 17:00 - 11 minutes - 10.6 MB

This week on Fast Pace, Dean Mackie and Josh Phegan discuss the power of great planning based on how business really works. They look at understanding seasonal markets around cashflow, cycles and resources, preparing early for a smooth and effective return after holidays, lead generation that evens out fluctuations in the business, and acting in the best interest of your client.

Business models

October 27, 2022 17:00 - 11 minutes - 10.5 MB

In this Fast Pace episode, Dean Mackie and Josh Phegan talk about choosing a business model. They examine the evolution of business models and where each type works best, franchises and dissatisfactions with those that don't deliver, the independent agency, the current shared services model, and choosing the model that will take you where you want to go.

Advice and feedback

October 20, 2022 17:00 - 11 minutes - 10.8 MB

Today on Fast Pace, Dean Mackie and Josh Phegan talk about living life on purpose and inspiring others to grow. They define advice vs. feedback and discuss ways an individual may prefer to accept your input. They show how to communicate your intent, avoid the advice trap, and create a safe, supportive environment where people can be more receptive.

Running a great sales meeting

October 13, 2022 17:00 - 9 minutes - 8.57 MB

This Fast Pace episode features Dean Mackie and Josh Phegan discussing what's needed for running a great sales meeting. They look at energy management, productive use of time, recognition for great sales, and making it fun. They show why you need rules and an agenda, and they note that people should leave the meeting knowing what to do next.

Landing great people

October 06, 2022 17:00 - 11 minutes - 10.7 MB

Today on Fast Pace, Dean Mackie and Josh Phegan show how to land great people for your business. They talk about some of the things exceptional people look for, how to show them you'll provide their best environment with guiding principles to grow and succeed, how to get past the resistance barrier, and what to do for a great on-boarding experience.

Great interview technique

September 29, 2022 18:00 - 10 minutes - 9.9 MB

This week on Fast Pace, Dean Mackie and Josh Phegan show how to conduct a great interview that makes candidates feel good about your organisation. They recommend that you know what you're recruiting for, look for quality attributes, and have a structure with key questions ready. They also discuss digital vs. face to face and the STAR technique.

The war for talent

September 22, 2022 18:00 - 11 minutes - 10.5 MB

In this Fast Pace episode, Dean Mackie and Josh Phegan discuss sourcing and the war for talent. Insights include the need to always be recruiting, creating new positions to bring good people in, having a process for replacement, building an attractive environment where people can excel, and demonstrating leadership and support.

Business intelligence

September 15, 2022 18:00 - 10 minutes - 9.95 MB

This week on Fast Pace, Dean Mackie and Josh Phegan explore business intelligence and insights inside the data. They look at data driven decision making, fully utilising the tools you have, small moves that make big shifts, capturing customer moments that matter, combining data sources for fuller insight, and becoming aware of unconscious behaviours.

The game of retention

September 08, 2022 18:00 - 10 minutes - 9.15 MB

In this Fast Pace episode, Dean Mackie and Josh Phegan look beyond great recruitment to the next level: Great retention. It takes a mindset for recognising and supporting potential, enforced accountability, a sense of purpose beyond money, caring and interest in your people, and active, intentional gratitude.

Simple rules for big results

September 01, 2022 18:00 - 10 minutes - 9.26 MB

In this Fast Pace episode, Dean Mackie and Josh Phegan discuss simple rules that work inside any business. They note the need for a clear alignment of vision and values, having the best interests at heart, roles and responsibilities, the 9/14 rule, specific rules for rising and declining markets, and learning to both recognise what works and pivot when the market changes.

Innovation lab

August 25, 2022 18:00 - 12 minutes - 11.2 MB

This week on Fast Pace, Dean Mackie and Josh Phegan discuss the innovation lab and shifting business performance. They address innovation as culture, encouraging collaboration, overcoming fear of change, identifying the problem first, commitment and fortitude, building a sustainable model, and connecting isolated functions together.

The age of the customer

August 18, 2022 18:00 - 11 minutes - 10.7 MB

In this Fast Pace episode, Dean Mackie and Josh Phegan look at balancing customer service and profit margins in the age of the customer. They talk about how roles are changing, what's most important to the customer, AI applications for improved customer insights, and products that provide a better customer experience with your organisation.

Business ready for market cycles

August 11, 2022 18:00 - 13 minutes - 12 MB

This Fast Pace episode features Dean Mackie and Josh Phegan discussing business cycles, the property clock, and why current cycles are speeding up significantly. They look at high inflation events, adaptability, supply and demand shocks, cashflow coverage, building a resilient infrastructure, preparing for declining markets, and going granular to create value.

Coaching for performance

August 04, 2022 18:00 - 11 minutes - 10.4 MB

This week on Fast Pace, Dean Mackie and Josh Phegan offer tips to business leaders on coaching for performance. They talk about people's willingness to be coached, characteristics of an effective coach, questioning to coach for a solution, and the questions that need to be asked.

The power of one

July 28, 2022 18:00 - 10 minutes - 9.88 MB

In this Fast Pace episode, Dean Mackie and Josh Phegan look at the feasibility of running your business on the power of one number. They discuss metrics you need to run your business effectively, knowing what you want to achieve, measuring MPS specifically, and linking employee performance with business performance.

How to build a system

July 21, 2022 18:00 - 10 minutes - 9.5 MB

This episode of Fast Pace features Dean Mackie and Josh Phegan explaining how to build a system and how that can solve so many basic business problems. They define what a system is and where you need to use them, solving the right problem by asking the right questions and developing cultured discipline and accountability.

Making the leap from Salesperson/Property Manager to Director

July 14, 2022 18:00 - 10 minutes - 9.63 MB

This week on Fast Pace, Dean Mackie and Josh Phegan share observations on career progression and making the leap from salesperson/property manager to director. They explore reasons for wanting to be a director, adding value as a leader, knowing what you want to accomplish and how much you're willing to contribute, and being in it for the long haul.

Financial year planning - reflect to project

July 07, 2022 18:00 - 11 minutes - 10.2 MB

In this Fast Pace episode, Dean Mackie and Josh Phegan discuss keeping a finger on the organisation's pulse through financial year planning. They comment on creating sustainable value, the impact of wage pressure on generating revenue, the three metrics for increasing fees, and the need for making personal investments to improve your performance and productivity.

System or a person

June 30, 2022 18:00 - 10 minutes - 9.44 MB

This episode of Fast Pace features Dean Mackie and Josh Phegan examining how a system or a person can affect outcomes. They look at the roles systems and people play, examples of using systems to control workflow, saving time by keeping organised and being aware of what's happening across the organisation.

Leadership in the VUCA world

June 23, 2022 18:00 - 9 minutes - 8.48 MB

This Fast Pace episode features Dean Mackie and Josh Phegan on leadership in the VUCA world, meaning Volatile, Uncertain, Complex and Ambiguous. They discuss the VUCA concept and how it applies to real estate, understanding and thriving with change, learning to pivot and adapt, bringing clarity in uncertain times, taking action quickly, and being a better leader.

Onboarding (new, established and learned history)

June 16, 2022 18:00 - 9 minutes - 9.02 MB

This week on Fast Pace, Dean Mackie and Josh Phegan talk about onboarding and the first 90 days. They look at optimising the process through pre-boarding, why 30% of hires leave within 90 days, getting people engaged, what to do when onboarding fails, mapping out expectations, making it a good experience, and paying attention to feedback from the new hires' fresh views of the business.

Entries and exits (slow buy in, slow sell out)

June 09, 2022 18:00 - 10 minutes - 10.1 MB

In this Fast Pace episode, Dean Mackie and Josh Phegan look at entries and exits for business ownership. They discuss evaluation methodologies, complete documentation, clear systems and processes, slow buy in and slow sell out, building for saleability, knowing your own strengths and skillset, and insights for shareholders.

The power of models in creative thinking

June 02, 2022 18:00 - 10 minutes - 9.47 MB

This episode of Fast Pace features Dean Mackie and Josh Phegan discussing the power of models in creative thinking. They look at the need for having your growth infrastructure in place from the start, your vision and the goals that drive you and your decisions, building a strong business core, creating an environment for innovation, and thinking from fresh new viewpoints.

Development paths

May 26, 2022 18:00 - 10 minutes - 9.6 MB

This week on Fast Pace, Dean Mackie and Josh Phegan look at development paths and how individuals view their career progression. They talk about being clear around how your people move forward into different functions within the organisation and how to help them succeed. They discuss retaining good people, career acceleration, the concept of real estate accreditation, and creating a culture of mastery.

Growing a future management team

May 19, 2022 18:00 - 12 minutes - 11.3 MB

In this Fast Pace episode, Dean Mackie and Josh Phegan offer leadership guidance around growing a future management team. They discuss cultural environment, growth and alignment, succession planning, types of leadership, recognising and developing talent, the leadership journey, the line of continuum, and training for initiative and autonomy.

The first 90 days as a new leader

May 12, 2022 18:00 - 9 minutes - 8.85 MB

This episode of Fast Pace features Dean Mackie and Josh Phegan discussing what the first 90 days of a new leader look like and how to become successful in that time. They suggest you remember you don't have all the answers, and they offer ways for you to understand how the business works, create a plan for the future, and start showing leadership now by building relationships and learning where you can help inside of the organisation.

The growth question

May 05, 2022 18:00 - 10 minutes - 9.49 MB

In this week’s podcast with Dean Mackie and Josh Phegan, they discuss the power of choosing growth, including: How to decide between new markets, service lines and market share. Why deciding what you want is critical. Why knowing if you’re on a plateau or climbing a peak is important. How to stay dynamic and choose the problems you wish to pursue and solve.

Big bets

April 28, 2022 18:00 - 8 minutes - 7.79 MB

This Fast Pace episode features Dean Mackie and Josh Phegan exploring big-bet opportunities and how to learn to see them. They discuss turning obstacles into opportunities, identifying your big three items to focus on, getting clear around your ‘why’, and working on the right problems to get the progress you desire.

Systems and people

April 21, 2022 18:00 - 8 minutes - 7.54 MB

This week on Fast Pace, Dean Mackie and Josh Phegan discuss designing systems that are teachable and replicable for people. They address knowing when you need a system, keeping it flexible, making sure it works, spotting people doing things that should be added in, scaling systems and people for growth, and the power of digital integration.

Sticking to core

April 07, 2022 18:00 - 9 minutes - 9.08 MB

In this Fast Pace episode, Dean Mackie and Josh Phegan look at training protocols and initiatives. They discuss short term tactics and long term planning, fundamental core skills vs. current trends, training your brand's USPs, skills qualification, and skills specific to categories and experience.

Ultimate productivity

March 31, 2022 17:00 - 8 minutes - 7.7 MB

This week on Fast Pace, Dean Mackie and Josh Phegan talk about ultimate productivity for leaders. They start with what productivity is and suggest scheduling for unscheduled time, where you can take on fresh opportunities, make space for innovative thinking, take time to slow down and stop reacting and be mindful of what's really important.

Align

March 24, 2022 17:00 - 9 minutes - 8.77 MB

This episode of Fast Pace features Dean Mackie and Josh Phegan on getting alignment around what's really important. They examine the causes of misalignment within business relationships, staying flexible and adaptable, understanding everyone's 'why', separating wisdom from risk aversion, the need for a succession plan, and setting clear guidelines.

Driving the narrative

March 17, 2022 17:00 - 9 minutes - 8.49 MB

In this Fast Pace episode, Dean Mackie and Josh Phegan discuss driving the narrative inside of the sales meeting. They look at planning ahead whilst staying focused on the now, keeping perspective and controlling the narrative with passive sellers, helping your team handle objections, and delivering the narrative that will give people real confidence.

Flip the script

March 10, 2022 17:00 - 10 minutes - 9.24 MB

In this Fast Pace episode, Dean Mackie and Josh Phegan look at taking people from zero to hero inside the property management business. They talk about building the confidence of property managers by implementing training programs, defining the role and making the processes clear. They explain that recruiting the right people can add value to your business. And they discuss the day-to-day functions in property management and how utilising software to improve the workflow can help your team g...

Meeting rhythms for business success

March 03, 2022 17:00 - 10 minutes - 9.77 MB

In this Fast Pace episode, Dean Mackie and Josh Phegan look at why they set meeting rhythms for business success. They outline types of meetings, initiatives to address, and flexibility in scheduling. They note making sure the meeting is productive, that you're working on the right things, and only essential people are in the room. And they advise explaining your core meeting rhythm and its importance to new people coming into your business.

The leader leader model

February 24, 2022 17:00 - 9 minutes - 8.86 MB

This week on Fast Pace, Dean Mackie and Josh Phegan explain how the leader leader model applies in real estate. They show how the leader follower model limits potential and growth whilst the leader leader model helps people think fast, take initiative and make decisions with confidence. They share tips, tools and templates to train, teach and test, and help your people do more as individuals within your framework.

Motivating your team

February 17, 2022 17:00 - 10 minutes - 9.44 MB

This episode of Fast Pace features Dean Mackie and Josh Phegan with insights for business leaders around motivating your team. They talk about knowing when your team is lagging, initiatives that can get them back on track, understanding what drives motivation, helping individuals with their specific challenges and creating a supportive environment.

Cracking the formula

February 10, 2022 17:00 - 12 minutes - 11.4 MB

This Fast Pace episode features Dean Mackie and Josh Phegan on how to find the best people and help them get seriously good. They acknowledge there's currently a shortage of qualified people and explain why that's true, outline different strategies for recruiting and qualities they look for in a good candidate and discuss recruiting from complementary industries and setting a high performance environment so good people will stay.

Maximising the value of a business

February 03, 2022 17:00 - 11 minutes - 10.5 MB

This week on Fast Pace, Dean Mackie and Josh Phegan talk about maximising the salable value of a business and how to increase that value over time. They note factors that make a sales business valuable and how to measure that value, why understanding your balance sheet is so important, the emerging trend of subscription services companies and service-level contracts, and how a business' people and culture figure into salable value.

The value in big data

January 27, 2022 17:00 - 10 minutes - 9.84 MB

In this Fast Pace episode, Dean Mackie and Josh Phegan discuss the value in big data, and how to use it to open up new markets and play a larger game. They talk about data lakes, data driven decisions for the future, customer touchpoints and integrating your CRM, how data can create a more human connection, ways to use AI, combining the digital and real world experience and investing in people who can make those connections.

Managing for high performance

January 20, 2022 17:00 - 11 minutes - 10.2 MB

This episode of Fast Pace features Dean Mackie and Josh Phegan on managing for high performance - what it is and how to manage for it. They look at types of performance and discuss how to challenge and measure high performers, understand their individual needs and outline some special requirements for managing high performance people, whilst supporting the development and lifecycle of each individual.

Wellness in the workplace

January 13, 2022 17:00 - 11 minutes - 10.6 MB

This Fast Pace episode features Dean Mackie and Josh Phegan on wellness in the workplace, the emotional health of your people, and creating workplaces where people thrive. They note that your people are your business and look at ways to help your people manage wealth, challenge them to grow, promote active renewal, and help people focus on what's most important to them.

Fast Pace with Josh Phegan and Dean Mackie

Episodes