191: Pete Williams: What was a massive win became our shackles
Fast Leader Show | Customer Experience Leadership
English - September 19, 2018 08:30 - 29 minutes - 39.9 MB - ★★★★★ - 55 ratingsCareers Business News Business News emotionalintelligence employeeengagement leadershipdevelopment leadershipskills callcenter companyculture customerexperience Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Previous Episode: 190: Ralph Welborn: What role do we play in business ecosystems
Next Episode: 192: Simone Vincenzi: I basically made myself homeless
Pete Williams built a company selling phone systems but gradually learned he was not getting any repeat business. That’s when Pete and his team began to discover and implement the seven levers that companies use to create a cadence for business growth.