S1_E04 Create a Simple Customer Journey Map for Your Business
Marketing Automation Made Simple
English - November 15, 2022 05:27 - 30 minutes - 24.2 MBBusiness Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
If you have a sales funnel, but don’t have a simple customer journey map, you may be missing out on 30% of additional revenue in your business. In today’s episode, we discuss 3 things business owners can do to plan their customer journeys for their business without hiring expensive consultants so they can work smart and sell more.
At first, planning this journey may sound daunting or complicated but it doesn’t have to be.
Depending on your budget, you can go as deep as you want to by conducting extensive customer research and hiring experts in each stage of the customer journey, to create an exact map of all the steps a customer takes in your business before they make a purchase or call your sales people.
But, in the spirit of keeping things simple for busy marketers, in today’s episode, we show you how easy it is to create your own customer journey map by focusing on 3 sections of your customer journey.
A simple customer journey can help you gain a competitive edge over your competitors - it’s true, Jovana shares her own personal experience.
Tune in to find out!
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