EP137: Terminators, Differentiators, and Accelerators!
Experience This!
English - September 21, 2021 07:00 - 45 minutes - 72.7 MB - ★★★★★ - 53 ratingsBusiness business customerexperience customerservice marketing Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Learn about how to get your customers to “come back” again and again, how D.A.D. can help you stand out in a crowd, and how to grow your business by growing your clients’ business!
Bite-Sized Delight From the Episode:
• Avoid the “Terminator” Customer - Shep Hyken’s newest book ”I’ll Be Back” explains why customers leave and how to design your business to keep them coming back.
• Different Experiences Can’t Be Ignored - Mike Michalowicz offers a three set process for differentiating, attracting, and directing prospects to become customers in his entertaining and actionable new book “Get Different.”
• People Want to be Members Instead of Customers - By focusing on making people feel like a member, author John Jantsch shows how you can create “The Ultimate Marketing Engine.”
Are You Looking for Things We Referenced?
• I'll Be Back: How to Get Customers to Come Back Again & Again - by Shep Hyken
• Get Different: Marketing That Can't Be Ignored! - by Mike Michalowicz
• The Experience Maker: How to Create Remarkable Experiences That Your Customers Can’t Wait to Share - by Dan Gingiss
• The Ultimate Marketing Engine: 5 Steps to Ridiculously Consistent Growth - by John Jantsch
Learn more about the Experience This Show and the hosts: