Learn about how extreme political views can affect your customers’ decision making, why the U.S. federal government shutdown had wide ranging “experience” impact, and how brands can help unite a divided nation.

Bite-Sized Delight From the Episode:
• How the extreme political beliefs of your customers can impact your customer experience.
• How to turn challenges your customers face into moments of customer experience delight.
• How your organization can help unite a divided country.

Are You Looking for Things We Referenced?
• People With Extreme Political Views Have Trouble Thinking About Their Own Thinking - by Popular Science
• What Customers Wants From Brands in a Divided Society - by Sprout Social

Get more resources and the full show notes at http://ExperienceThisShow.com. See you next week!