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Knowledge Knugget: 10 Things to Consider When Using Telehealth

The Executive Innovation Show

English - July 30, 2020 06:00 - 10 minutes - 7.26 MB - ★★★★★ - 15 ratings
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Welcome to this week’s healthcare Knowledge Knugget! As a part of “The Executive Innovation Show” podcast, we’re bringing you the hot topics, questions we receive each week, game-changing ideas, best practices, and tips. During today’s topic, Carrie Chitsey talks about how telehealth is used in healthcare and critical components of developing new patient workflows. 

We have seen a ton of lessons learned during COVID. A lot of practices, urgent care clinics, behavioral health, really anything across the board, had to overnight learn new patient workflows. In today’s Knowledge Knugget, we’re going to be covering “10 Things to Consider When Using Telehealth: Patient and Provider Workflows”. 


Front Staff Patient Experience Patient PreferenceInsurance CopaysAfter Hours Follow Up Appointments New Patient ConsultsProvider Scheduling Provider Windshield TimeTraining and Technology 

If you ruled out telehealth during COVID and you miss some of these steps, now's a great time to go back and fine-tune. 

Some of these steps that you might've missed because you were moving a hundred miles an hour, in crisis. As we move to the new normal, which is the hybrid model of seeing patients in person and telehealth, now's a great time to go back and start looking at these steps. Find which ones you missed, which ones you didn't have time for, and which ones you need to prioritize now. 

Filled with insightful information, “The Driving Forces of Telehealth Adoption During COVID” infographic is now ready for download. Listen to the healthcare podcasts where we talk about all the use cases for telehealth. Subscribe to the podcast and rate us! Have a Knowledge Knugget idea? Reach out and submit today. 


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