What are your thoughts on customer research? Do you think it takes too long and is a dirty word? Or do you rely on it for your business? 


My guest is Joel Klettke, owner of Case Study Buddy, a company that helps you to create case studies. In this episode, he explains how your research and analysis will not only produce killer copy but will inform many aspects of your business - from branding to landing pages and everything in between. 


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