Jeffrey Douville: Leading With Passion, Purpose, And Accountability

Jeffrey Douville is a global supply chain and logistics executive with over 35 years of experience leading logistics teams in the U.S. Army and various commercial industries. Today, Jeff is the Director of Global Logistics for Stanley Black & Decker. The company has more than 60,000 employees, over $15B in revenue, and is the largest tool company in the world.  Jeff joined the company in February 2020 to lead global logistics just as the COVID-19 pandemic started wreaking havoc on supply chains all over the world. Andrew asks Jeff about his career in the U.S. Army and what he learned about leadership, teamwork, productivity, and commitment to a greater purpose. Jeff also discusses his transition from the military to the private sector—and his experience leading a complex, global team through some of the most disruptive times in history. 

This episode was recorded live at a virtual event for Penn State University’s Smeal College of Business on April 19, 2022. 

Show Highlights:
2:30 - Why Jeff joined the US Army
3:17 - Luck and listening to the right advice
4:08 - Jeff's early days in US Army
5:17 - Power of diversity
7:25 - Standards and shared sacrifice
9:30 - Role of ROTC programs
11:10 - Leadership
12:55 - First you have to lead yourself
14:28 - Learning from others with more experience
15:17 - Deciding to be a leader
19:07 - Nick Saban practice story
20:20 - Communication in the military
21:41 - Commander's intent
31:10 - Jeff's role at Stanley Black & Decker
35:00 - Impact of COVID-19 on global supply chain
36:25 - Leading through disruption
42:24 - Professional development
44:14 - Honor and integrity

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