How to Create Lasting Customer Connections

Etsy Success podcast

English - February 11, 2019 08:00 - 42 minutes - 39.2 MB - ★★★★ - 328 ratings
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Previous Episode: How to Make the Most of Etsy Teams

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Chasten Harmon of Etsy shop Plush Armour discusses how she connects with buyers and earns repeat customers through excellent customer service. Plus, go behind-the-scenes of the custom order experience with a conversation between Chasten and one of her returning customers.

Learn more customer service tips in our Seller Handbook article How to Get Five-Star Reviews.