The State of Live Chat in Higher Education
Enrollment Growth University: Higher Education
English - August 01, 2022 21:05 - 21 minutes - 19.8 MB - ★★★★★ - 23 ratingsCourses Education growth highereducation Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Ben Congleton, CEO and Co-Founder at Olark joins the podcast to talk about the enrollment power of a live chat experience, and how these chat transcripts in the aggregate can become some of our most valuable inputs and feedback loops for website content improvements.