How To Lead With Empathy This Holiday Season (With Feastables' Jess Cervellon) #629

Ecommerce Marketing School

English - November 16, 2023 12:51 - 21 minutes - 49.7 MB - ★★★★★ - 66 ratings
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Previous Episode: Foolproof Ways To Deliver An Elevated Shipping Experience This Holiday Season #628

Next Episode: How Mad Rabbit Created Their Own Holiday To Build Momentum Around BFCM #630

Jess Cervellon is the VP of Customer Experience at Feastables. So she knows a thing or two about creating a memorable experience. And on today's episode of Ecommerce Marketing School, she's sharing how to lead with empathy both internally and externally this holiday season. Because if your internal teams aren't happy, they can't possibly support customers at the highest level.

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