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How To Create A Great Customer Experience To Increase Revenue | #256 Sheena OhUiginn
Ecommerce Coffee Break - Digital Marketing Podcast for Everyone Who Sells Online
English - November 14, 2023 15:00 - 26 minutes - 18.4 MBMarketing Business Entrepreneurship entrepreneurship onlinestore ecommerce shopify onlinebusiness e-commerce marketing digital marketing sidehustle dropshipping Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
In this podcast episode, we discuss how to turn your customer experience into revenue. Our featured guest on the show is Sheena OhUiginn, Service Designer and Product Manager at partnerhero.com
On the Show Today, You’ll Learn:
The challenges startups face and how focusing on customer retention addresses them.How optimized support processes can lead to a significant reduction in chargebacks.How building a community contributes to word-of-mouth growth and customer loyalty.How efficiently launching customer service can be achieved with the right insights.Strategies effective in building trust.How success in customer experience is measured beyond simply answering questions.Tools merchants need to enhance the customer support experience.Links & Resources
Website: https://www.partnerhero.com/
LinkedIn: https://www.linkedin.com/company/partnerhero
LinkedIn: https://www.linkedin.com/in/sheenaohuiginn/
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Episode Sponsors
PartnerHero: Enhance your eCommerce business with PartnerHero. Our comprehensive support solutions, which include 24/7 customer assistance, expert marketplace insights, and self-service infrastructure, will empower your brand’s customer experience. We prioritize exceptional customer service, maintaining language standards, multi-channel support, a
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