5 Secrets Successful Stores Use to Prevent Chargebacks — Harish Manepalli, Tariq Ahmed | Why Card-not-present Fraud is a Big Problem for Merchants, How Fraudsters use Bots & Fake Identities, How to Balance Fraud Prevention with Customer Experience (#315)

Grow Your Store with the Ecommerce Coffee Break, the Podcast for Everyone Who Sells Online

English - June 18, 2024 18:00 - 48 minutes - 33.6 MB
Marketing Business Entrepreneurship entrepreneurship onlinestore ecommerce shopify onlinebusiness e-commerce marketing digital marketing sidehustle dropshipping Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed

Previous Episode: Why Your Online Reputation Can Make Or Break Your Business — Scott Brandley, DJ Sprague | Why Your Reputation is Crucial for Ecommerce, How to Get Customers to Leave Verified Reviews, How New Businesses Can Build Trust Without Existing Reviews (#314)

Next Episode: Europe Shipping SECRETS: Sell More & Save the Planet — Rolando Casanova | How to Tackle Cross-border Challenges in European Markets, Why Sustainable Logistics Matters, Why Localization is Key in Europea, How 3PL's Simplify Selling in Europe (#316)

In this podcast episode, we discuss why ecommerce fraud prevention solutions reduce chargebacks and how they improve the shopper experience.

Our featured guests on the show are Harish Manepalli, Chief Technology Officer and Tariq Ahmed is Managing Director for Canada at zumigo.com.

Topics discussed in this episode:

Why card-not-present fraud is a big problem for online merchants. How fraudsters use advanced methods like bots and fake identities. Why merchants must balance fraud prevention with good customer experience. How Zumigo's solution gives a trust score by checking multiple data points in real time. Which data sources Zumigo uses for verification, like phone number intelligence. How Zumigo prevented a costly fraudulent order in a case study. How Zumigo stops payment processors from flagging good transactions. Why Zumigo's passwordless login improves security and reduces cart abandonment. How Zumigo uses AI/ML models and deterministic verification for risk decisions.

Links & Resources

Website: https://zumigo.com/deriskify-for-ecommerce/
Video: http://info.zumigo.com/deriskify2024
Shopify App Store: https://apps.shopify.com/deriskify
LinkedIn: https://www.linkedin.com/in/harishmanepalli/

Get access to more free resources by visiting the podcast episode page at
t.ly/16H8V

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