Dragonproof Ecommerce
68 episodes - English - Latest episode: about 2 years ago - ★★★★★ - 9 ratingsEcommerce strategy, news commentary, and leadership inspiration for the post-2020 online economy. Rick Wilson, C.E.O. of Miva Inc., leads a freewheeling bi-monthly discussion with ecommerce professionals from every corner of the business. From SMB to enterprise, entrepreneurial startup to 100,000 SKU manufacturer-brand... Rick and guests explore the core concepts which drive success for all sellers.
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Episodes
Reimagining Leadership - Dragonproof Podcast Episode 17
July 02, 2020 17:00 - 1 hour - 63.6 MBWhat can businesses and organizations do to support, listen to, and demand equity for communities of color right now? Educator, organizer, and activist Maureen Benson joins Rick Wilson to discuss the historical and social contexts underpinning America's current moment of awakening around the subject of racial justice. This challenging and heartfelt discussion probes how societal change begins with self-awareness, cultural humility, and a personal commitment to do better. With practical steps...
So You Wanna Start A Podcast... in 2020 - Dragonproof Podcast Episode 16
June 26, 2020 17:00 - 36 minutes - 33.7 MBWith more than 800,000 active podcasts currently airing, it can be hard for a brand or individual to cut through the noise. Yet, with the avalanche of crises, characters, and political movements of 2020, more of us want to be heard than ever before. Rick Wilson and Richard "RichE" Otey explore what it means to create positive, relevant, and meaningful podcast content, on this meta-episode of Dragonproof.
The Power of Humility in Business - Dragonproof Podcast Episode 15
June 15, 2020 17:00 - 15 minutes - 14.4 MBThe "fog" of the unknown is always a part of any business' story. How do you make prudent, thoughtful decisions for your business, without succumbing to logical fallacies and self-selecting bias? Every business owner knows the importance of being humble in the face of an unknown future. Rick Wilson applies this idea to 2020 on this week's Dragonproof Podcast.
The Business of Change: Ecommerce Addresses Social Justice in 2020 - Dragonproof Podcast Episode 14
June 08, 2020 14:00 - 49 minutes - 45.7 MBAgainst the backdrop of the ongoing Covid-19 crisis, the astonishing global protests for social justice have rocked our nation to its core. On this week's Dragonproof Podcast, John Lawson joins Rick Wilson for an unfiltered, in-depth discussion of the ways that technology, privilege, and protest are converging, including the impact upon ecommerce brands.
What's Working For Amazon Sellers in 2020? Dragonproof Podcast Episode 13
May 25, 2020 17:10 - 32 minutes - 59.3 MBSelling on Amazon has always involved a trade off between reaching a massive audience vs. navigating strict rules & fees. In 2020, the massive cultural shift towards ecommerce driven by COVID-19 is presenting new opportunities, and new challenges, for all sellers. Rob Stanley of FeedbackWhiz joins Rick Wilson to discuss what's working, how to pick products & support them, and which Amazon best practices are evergreen in every season. For more information about FeedbackWhiz, please visit ht...
People First: Protecting Workers During COVID-19 - Dragonproof Podcast Episode 12
May 18, 2020 14:00 - 32 minutes - 30 MBThis March, Miva faced a challenge that many American businesses are now dealing with: transition from physical offices to a totally remote workforce, practically overnight. VP of Human Resources Jen Hardman joins Rick Wilson to share how the company used communication platforms, creative thinking, and a values-driven approach to successfully protect workers and maintain productivity.
Who Can You Trust? Separating COVID-19 Signal From Noise
May 11, 2020 14:00 - 50 minutes - 46.3 MBHow should we interpret the glut of information, conflicting messages, and predictions about COVID-19? How do we balance personal/family safety with running a business? Miva CEO Rick Wilson and Dragonproof producer Chris Barrish met remotely to discuss the social and financial ramifications of America's sheltering-in-place, the plight of physical businesses, and the sudden generational shift to ecommerce. For more information about Dragonproof, please visit https://www.dragonproofbook.com/
Episode 10: Positive Impact Ecommerce - The Essential Product
May 04, 2020 14:00 - 22 minutes - 20.8 MBWhile many brands are at a loss for how to "read the room" during COVID-19, we wanted to highlight a business that's doing an outstanding job of contributing to the well-being of its audience right now. Rick Wilson is joined by Paul Stanger of Plant Therapy to discuss how the natural health brand is supporting its community and people in need, while continuing to provide outstanding self-care products and service. For more info about Plant Therapy, visit https://www.planttherapy.com To l...
Dragonproof Ecommerce Podcast Episode 9: Navigating the Eye of the Storm - John Lawson
April 27, 2020 14:00 - 31 minutes - 28.8 MBIn the space of just a few months, the COVID-19 crisis has already had major impacts upon the broader industry of online selling. As a 3rd party seller on Amazon, uncertainties around how the public will use ecommerce, and how to best serve that demand, can be overwhelming. Miva CEO Rick Wilson was joined by brand consultant, author, and ecommerce pioneer John Lawson to discuss the specific challenges for sellers at this time. We hope you enjoy this insightful and inspiring talk! For mor...
Dragonproof Ecommerce Podcast Episode 8: The Commodity of Community
April 20, 2020 14:00 - 25 minutes - 23 MBHow do art, business, and community come together during a crisis? Corey Lolley of Maya Jewelry shares how she is drawing upon her life’s work to inspire a new movement of self-care and giving back. Join host Rick Wilson as we explore the most precious resource any business has - the people it serves. For more info about Maya Jewelry's new community projects, visit https://www.instagram.com/mayajewelry
Dragonproof Ecommerce Podcast Episode 7: A Soulful Business That’s Built To Last, with Kyle Tortora, Lotus Sculpture
April 11, 2020 04:08 - 22 minutes - 10.2 MBThis week, Kyle Tortora talks about the key elements of www.LotusSculpture.com - a passion project which has flowered into a successful and enduring business. At a time of global crisis, Kyle’s loving exploration and acquisition of religious art pieces from international artisans brings his customers peace and beauty when they need it most.
04/03/20 Dragonproof Ecommerce Episode 6 - Retail Ecommerce vs. Coronavirus, with Scott Jordan, SCOTTeVEST
April 03, 2020 17:27 - 25 minutes - 23.7 MBRick Wilson sat down with SCOTTeVEST C.E.O. Scott Jordan to discuss how this digitally-native clothing brand is managing the daily uncertainties of doing business during the COVID-19 crisis. In a candid and encouraging talk, Scott describes an incredible way to interact with customers, gives an update on working with an international supply chain, and charts an innovative course for the future of a healthy online retail business.
Dragonproof Ecommerce Episode 5 - The Power of Ecommerce In Times of Uncertainty
March 28, 2020 01:32 - 15 minutes - 14 MBCrises tend to drive innovation - they also define leadership. Join Rick Wilson for an up-to-the-moment update on ecommerce in the face of the COVID-19 pandemic. With long term conditions uncertain, businesses must now rethink strategy on a once-a-day basis. Rick makes the case for why ecommerce is built to weather this challenge, with valuable, optimistic advice for all sellers.
Dragonproof Ecommerce Episode 4: Coronavirus & Ecommerce
March 09, 2020 16:00 - 33 minutes - 15.5 MBCharting a course through fundamental uncertainty is the story of every business. Today, we face a new and terrifying dragon - a possible pandemic which threatens to crash the global economy and dramatically alter the way we work and live. Join Rick Wilson and Richard Otey to find out how the COVID-19 coronavirus may affect ecommerce professionals, and how to make the bold decisions which will lead your business through uncertain times.
Dragonproof Podcast Episode 3 - Jeff Pandolfo
January 16, 2020 14:00 - 40 minutes - 37.5 MBRick Wilson, CEO of Miva, sits down with Jeff Pandolfo, Sr. Director Tech Partnerships for CyberSource & Authorize.Net, to talk about how independent merchants can thrive in the age of Amazon. Rick, Jeff, and Rich chat about the past, present, and future of ecommerce, exploring how technology accessibility has changed the commerce landscape. Episode Highlights 02:30 – Independent sellers & Amazon – Jeff remarks that his talks with small merchants, mid-market CEOs, and enterprise CEOs are...
Dragonproof Podcast Episode 2 - John Lawson
November 07, 2019 14:00 - 35 minutes - 32.8 MBRick Wilson, CEO of Miva, sits down with John Lawson, best-selling author, to discuss entrepreneurship, Amazon, and the current state of independent ecommerce. Hosted by Richard Otey, the trio share diverse perspectives on ecommerce and the role that marketplaces play in the success (and demise) of independent business. Episode Highlights 02:12 - Explanation of retail arbitrage - John Lawson sets the stage for a discussion about online marketplaces by explaining a common online sales bus...
Dragonproof Ecommerce Podcast - Episode 0
October 10, 2019 14:00 - 48 minutes - 44.8 MBOnline sellers don’t need to fear the Amazon dragon As CEO of Miva, Rick Wilson's experience overseeing solutions for thousands of successful online businesses has facilitated billions of dollars in ecommerce transactions. Now he draws on that expertise to explore the characteristics of sustainable, profitable ecommerce. This podcast is the inaugural episode of an ongoing masterclass for online sellers and ecommerce industry leaders who want to learn how to build an unbeatable business ...
10/04/19 Dragonproof Podcast Episode 1 - WingStuff.com
October 10, 2019 14:00 - 56 minutes - 51.9 MBRick Wilson, CEO of Miva, and Richard Otey sit down with Rick Arnoldo, owner of WingStuff.com, to talk about what it takes to dragonproof your online business and succeed with a highly commoditized product. They discuss how passion, smart brand positioning, and a great company culture drive success. Episode Highlights 3:20: Leveraging User-Generated Content - Rick Arnoldo explains how he helped build an online community of engaged, loyal, high-value customers. 30:00: Grow Rich in the N...