In this episode, Rob Taormina explores the second step of a successful marketing plan: knowing your customers. Once you have a clear understanding of your target market and competition, it's time to focus on your customers and their specific needs and desires.

We'll discuss the various methods for gathering customer data, such as surveys, feedback forms, and customer reviews. We'll also explore the importance of creating buyer personas to better understand your customers' demographics, interests, and behaviors.

By knowing your customers, you can develop a marketing strategy that speaks directly to their needs and preferences. You'll be able to tailor your messaging, products, and services to better meet their expectations and build strong, lasting relationships.

Join us as we delve into the second step of a successful marketing plan and equip you with the tools and insights you need to better understand your customers. Tune in to discover how knowing your customers can help you build a marketing strategy that truly resonates.

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