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Problem-solving and Conflict Resolution for Convenience Store Sales Associates
Dive
English - May 12, 2024 11:10 - 29 minutes - 26.7 MBPlaces & Travel Society & Culture Personal Journals convenience store training sales associate Download Google Podcasts Overcast Castro Pocket Casts RSS feed
Previous Episode: Visual Victory: Enhancing Store Operations Through Visual Merchandising
Next Episode: Store Operations: Security and Loss Prevention
In this episode, we'll explore three critical customer service skills that every convenience store sales associate should master: Problem-solving techniques, resolving customer complaints and conflicts, and turning negative experiences into positive ones.