Measure Twice Dispatch Once with Vincent Robbins
Dispatch in Depth
English - May 01, 2018 19:00 - ★★★★★ - 30 ratingsScience Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Next Episode: Silence is Not Always Golden with Dr. Heidi Feldman
Isabel talks with Vincent Robbins, president and CEO of MONOC. They discuss why objective measurement is so important, the problems associated with using lights and sirens in an emergency response, and the steps to help local leaders and community members have realistic expectations about response times.
For Your Information:
MONOC: https://www.monoc.org/newPub/index.cfm
The Savvik Foundation: http://www.savvik.org/Vendors-And-Distributors/Vendors/North-Central-EMS
Meaningful Metrics article: http://www.jems.com/articles/print/volume-43/issue-3/departments-columns/management-focus/meaningful-metrics.html
Want to get involved in a study? Have a question? Email us at dispatchindepth @ emergencydispatch (dot) org