Fire Safety Starts at Dispatch with Matthew Huddle
Dispatch in Depth
English - August 29, 2023 14:59 - ★★★★★ - 30 ratingsScience Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Previous Episode: The Platinum Rule with Tracy Eldridge
Matthew Huddle, an emergency dispatcher with over 15 years of experience in Fire and EMS dispatch and over 20 years of firefighting experience with the Berwyn Heights Volunteer Fire Department, discusses the role of the Emergency Fire Dispatcher (EFD) in violent incidents. He covers the varying definitions of “violence,” the role of premise history, and the EFD’s need to cultivate active listening skills.
For Your Information:
Life Safety Initiative 12: https://www.everyonegoeshome.com/16-initiatives/12-violent-incident-response/
Initiative 12 resources: https://www.everyonegoeshome.com/resource-area/nfff-developed-resources-initiative-12-violent-incidents/