Caller in Crisis with Jim Marshall and Jay Scott
Dispatch in Depth
English - November 28, 2023 15:51 - ★★★★★ - 30 ratingsScience Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Jim Marshall and Jason Scott with the 911 Training Institute return to talk about Emergency Mental Health Dispatching (EMHD) and Medical Priority Dispatch System Protocol 41: Caller in Crisis. They discuss the vast, untapped humanity that Emergency Dispatchers have to offer and the importance of adequately supporting those taking calls.
For Your Information:
Listen to the first part here: https://www.aedrjournal.org/principles-of-emergency-mental-health-dispatching-with-jim-marshall-and-jay-scott
Statistics about suicide in the United States: https://www.cdc.gov/suicide/suicide-data-statistics.html
Check out the 911 Training Institute’s website: https://www.911training.net/
Take the College of Emergency Dispatch course on the Protocol 41: Caller in Crisis: https://academy.emergencydispatch.org/