Kristen Ivy was a good student, but when her grades dropped, a teacher looked her in the eye and asked “Are you okay?” It was the first time someone was really seeing her. That instilled in her the need to see the whole person at any given moment. As executive director of messaging at Orange and the director of The Phase Project, and using child development research, she educates parents and equips them with immediately applicable, easy ways to connect with their kids, based on age and developmental phase.