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Ep 103: Olipop's Eli Weiss Goes Deep on Customer Experience

DTC Podcast

English - May 18, 2021 20:19 - 42 minutes - 57.9 MB - ★★★★★ - 27 ratings
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Previous Episode: AKNF 41: Email vs SMS (plus Two Step Opt-ins and CT design)
Next Episode: DTC 48: Dissolve Doubt, Inform Intuition - Attest Re-Imagines the $80B Customer Research Biz

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This week on the pod we have Eli Weiss, DTC twitter darling and Director of Customer experience at Olipop.


Here's what you'll hear on the pod:


📦 The power of transparency 


📦 Respect your UX data 


📦 Beyond the customer survey 


📦 Customer success = reaching out before shit hits the fan 


📦 The most underutilized moment in the brand experience


📦 Act as though a human would act


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Watch this interview on YouTube - https://dtcnews.link/video