The Freight Agent Trenches with Steve Burroughs
Everything is Logistics
English - May 31, 2023 10:00 - 35 minutes - 24.3 MB - ★★★★★ - 23 ratingsMarketing Business blythe brumleve digital dispatch demand marketing logistics freight inbound marketing trucking transportation ecommerce supply chain Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Recording live from Vancouver, SPI freight agent Steve Burroughs joins the show to discuss the challenges and perks of working with family. Steve shares how he and his wife started working together and eventually brought on their children and daughter-in-law to work for their company. He admits that working with family can be difficult and requires many humbling lessons, but emphasizes the positive benefits of the family dynamic in the workplace.
Connect with Steve on Linkedin
WHAT YOU'LL LEARN:
The listener will learn about a family-owned freight brokerage business, including their unique family dynamic, experience in the industry, and approach to running their business with integrity and honesty. The episode also discusses the capabilities of SPI Logistics to support freight brokers with technology and back-office support, as well as the importance of trust and authenticity in the freight industry.
TIMESTAMPS:
[00:01:11] Working with family.
[00:03:17] Diverse experience in the transportation industry.
[00:08:56] Empathy in the freight industry.
[00:09:55] Freight brokerages and technology.
[00:13:19] Switching companies and loyalty.
[00:16:23] Business technology stack.
[00:23:56] Multi-generational business growth.
[00:28:32] Working remotely with Zoom.
[00:32:48] Preparing for the future.
QUOTABLES:
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