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How Relay Payments Fights Fraud and Fosters Relationships

Everything is Logistics

English - February 15, 2024 11:00 - 59 minutes - 40.9 MB - ★★★★★ - 23 ratings
Marketing Business blythe brumleve digital dispatch demand marketing logistics freight inbound marketing trucking transportation ecommerce supply chain Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed


In this episode, Blythe discusses fighting fraud and the value of great customer service with Meghann Erhart, EVP at Relay Payments. She emphasizes customer service rooted in empathy, honed through over 15 years in the industry and firsthand experiences with drivers. Meghann also stresses the importance of kindness and fostering strong relationships within the freight community.

LINKS:

Relay Payments' WebsiteMeghann's LinkedIn


WATCH THE FULL EPISODE HERE

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