Digging In
39 episodes - English - Latest episode: 9 months ago - ★★★★★ - 5 ratingsMISS DIG 811 has been helping keep the public and the underground utility infrastructure in Michigan safe for 50 years. ‘Digging In’ covers topics such as the State’s damage prevention law, how utility locating works, what online programs are right for you, and a variety of other topics and information that can help ensure your next digging project is both safe and successful.
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Episodes
811 Day
August 08, 2023 15:57 - 38 minutes - 35.2 MB811 Day is this week! In this episode we'll talk about what MISS DIG 811 is up to, and also hear from Scot Runke and Chloe Reckling from DTE Energy about what damage prevention and safety awareness initiatives that the utility provider is active in this summer.
Safe Digging Month 2023
April 06, 2023 04:00 - 5 minutes - 5.05 MBWe're back! After a winter slumber, Digging In returns to highlight MISS DIG 811 public awareness and education activity for National Safe Digging Month and beyond.
DTE Energy
April 06, 2023 04:00 - 34 minutes - 32 MBDigging In is honored to welcome our first guest of 2023, Scot Runke, Gas Operations Manager for DTE Energy. We'll discuss damage prevention industry trends as well as the strides the Company has made in its damage prevention and safety efforts.
Utility Safety Partners
November 09, 2022 16:15 - 46 minutes - 42.4 MBDigging In is proud to welcome Mike Sullivan, President of Utility Safety Partners in Alberta, Canada, to the program. We discuss how they're much more than a notification center and have brought several stakeholder groups together as one organization to tackle damage prevention and safety in the Western Canadian province.
Community Outreach
September 19, 2022 14:00 - 30 minutes - 28 MBMISS DIG 811 Community Outreach Specialists travel the state providing support and resources to our municipal members and more! In this episode, we talk with Paul Harding and Colleen Goddard about the important work they do to help our members navigate challenges to their damage prevention endeavors.
Meet the New MISS DIG 811 C.O.O.
August 01, 2022 14:00 - 18 minutes - 17.1 MBMISS DIG 811 welcomes its new Chief Operating Officer, Joe Guadagnino, to the organization! In this episode, we catch up with Joe as he shares his background and how his role as COO can help MISS DIG 811 serve its stakeholders.
MPSC Summer '22
July 11, 2022 14:00 - 22 minutes - 20.9 MBDigging In is back! We're once again joined by Dave Chislea from the Michigan Public Service Commission to discuss many commonly asked questions that we get from the excavation community.
CAM (Construction Association of Michigan)
April 18, 2022 14:00 - 23 minutes - 21.4 MB'Digging In' welcomes Tracey McLenon, V.P. of Operations for the Construction Association of Michigan, to the show to discuss the Association's mission and highlight the resources it provides its members.
Episode 31 - Spring 2022 Updates
March 07, 2022 15:00 - 8 minutes - 7.72 MBWhile we thaw out from Winter, this brief episode touches on ways to get assistance with the new PelicanCorp system, in addition to previewing the 811 awareness campaigns you can expect to see in 2022.
What's New in 2022
January 17, 2022 15:00 - 10 minutes - 9.32 MBIt's a new year, and MISS DIG's new software, OneCall Access is in place. In this episode, we discuss some of the policy & procedural changes associated with the new program, as well as where to find support and information on how to best utilize it.
Episode 29 - 2 Minute Warning
December 06, 2021 15:00 - 5 minutes - 5.05 MBAre you ready for the PelicanCorp Conversion? In this brief episode we touch on some of the changes you should expect to see, and how to learn more, so you don't get caught off guard.
Episode 28 - 2021 Changes with Bruce Campbell
November 29, 2021 15:00 - 20 minutes - 19.2 MBMISS DIG 811 CEO, Bruce Campbell, joins the program to talk about changes that have occurred in 2021 at Notification Center (FNCA, External Affairs, Pelican Software switchover) and how they affect you.
Episode 27 - Michigan Public Service Commission
October 25, 2021 14:00 - 28 minutes - 25.8 MBDigging In welcomes Dave Chislea, Manager of Gas Operations for the Michigan Public Service Commission, to the show to discuss the Commission's contributions to damage prevention throughout Michigan.
Episode 26 - Educational Mobile Unit
August 23, 2021 14:00 - 7 minutes - 7 MBMISS DIG 811's community-focused Educational Mobile Unit (EMU) has been making the rounds this summer. We'll look at several events that the EMU has been a part of and give you a heads up on future dates where you can find MISS DIG 811 spreading its safety messaging.
Episode 25 - Detroit Area Flooding
August 02, 2021 14:00 - 19 minutes - 17.6 MBA recent article in the Detroit News introduces information that some of the area-wide flooding that hit Metro Detroit in late June could have ties back to the 811, excavation, and utility damage prevention process. We'll discuss some of what the article says, and how it serves as a reminder of the importance of the 811 process for all stakeholders.
Episode 24 - This Day in History
July 05, 2021 14:00 - 4 minutes - 4.44 MBIt's a holiday week and summer is in full swing. In this brief episode, we take a break from utility topics to cover just a few interesting "This Day in History" fun facts for your listening pleasure.
Episode 23 - MISS DIG 811 IT Systems Manager
June 14, 2021 14:00 - 16 minutes - 14.9 MBDigging In is joined by Katie Gruzwalski, MISS DIG 811 IT Systems Manager, to discuss the important role technology plays in the Notification Center being able to service all of its Stakeholders, as well as some important changes the IT department is working on.
Episode 22 - Construction Angels
May 24, 2021 14:00 - 16 minutes - 15.1 MBWe happy to be joined by Patrick Carr to discuss Construction Angels, a charitable organization that helps families of those who are lost in worksite incidents. Learn how to get involved with their wonderful cause.
Episode 21 - MISS DIG 811 Education Marketing Manager, Gail Wyckhouse
April 26, 2021 14:00 - 23 minutes - 21.5 MBWe're joined by Gail Wyckhouse, MISS DIG 811 Education & Marketing Manager to discuss not only what campaigns and projects are happening, but also some of the strategies and mechanics that go into the public awareness activities we participate in.
Episode 20 - Safe Digging Month Social Media Campaigns
April 05, 2021 14:00 - 5 minutes - 4.7 MBApril is National Safe Digging Month. In this brief episode we'll highlight the campaigns and contests available on MISS DIG 811's social media resources. Learn how to get involved to win a nice prize for yourself or your community.
Episode 19 - RTE Spring 2021
March 22, 2021 14:00 - 17 minutes - 15.7 MBIn this Episode, we're joined by MISS DIG 811 Web Ticket Manager, Stephanie Boe, to discuss how using Remote Ticket Entry (RTE) can benefit any and all excavators that communicate with MISS DIG 811 on a consistent basis. A wide variety of functions, tailored training, and an easy sign-up process. If you dig for a living, RTE is the program for you.
Episode 18 - Consumers Energy
March 08, 2021 15:00 - 18 minutes - 16.5 MBWe're joined by Kay Lancour with Consumers Energy's Public Safety Outreach and Damage Prevention Team to discuss the damage prevention initiatives taking place at Consumers Energy, and how they may be able to assist in your project's success.
Episode 17 - Public Awareness
February 22, 2021 15:00 - 14 minutes - 13.6 MBWith digging season around the corner, MISSDIG 811 will soon begin to roll out its public awareness campaigns and activities. In this episode we preview what Michigan residents should expect to see and hear from the Notification Center in 2021.
Episode 16 - Utility Locating
February 08, 2021 15:00 - 27 minutes - 25.5 MBIn this episode, we're joined by Harry Carr, Project Manager at Utility Resource Group. With his help we hope to offer excavators, homeowners, and all stakeholders, a better understanding of what goes into the challenging and important work of underground facility locating.
Episode 15 - Member Services
January 25, 2021 17:37 - 22 minutes - 20.9 MBMISS DIG 811 tickets don't find their way to Michigan's facility owners and operators via magic. In this episode, we're joined by Laura Arnold, Member Services Director, to discuss how her department works with each member to ensure that tickets find their way to the appropriate party at the appropriate time, and how they can help you with your damage prevention needs.
Episode 14 - Tales From the Call Center
January 18, 2021 15:00 - 10 minutes - 9.4 MBMillions of calls have been processed by MISS DIG 811 over the years. Not all of them are straight forward. In this episode, several current and former Notification System Representatives share their accounts of unique, bizarre, and humorous calls they have taken.
Episode 13 - Program Updates 2021
January 11, 2021 15:00 - 10 minutes - 9.52 MBIn this episode we preview three updates to the MISS DIG 811 ticket creation process that will be rolled out in 2021. We'll discuss how Locate Demand Management, Complex Ticket, and E-Mod, can help streamline the damage prevention process for excavator and locator alike.
Episode 12 - News & Notes From December
January 04, 2021 20:28 - 13 minutes - 12.3 MBDigging In kicks off 2021 by looking at three utility and excavation stories that made headlines both nationally and in Michigan. Sources: WDIV, Detroit | KUSA- 9 News, Denver | Reuters
Episode 11 - 2020 in Review
December 21, 2020 15:00 - 12 minutes - 11.7 MBWe thankfully reached the end of this crazy year! In this episode we'll take a quick look back at some of the new initiatives undertaken at MISS DIG 811 in 2020.
Episode 10 - Damage Reporting
December 14, 2020 15:00Buried facilities are struck thousands of times a year across the state. In this episode we'll take a look at some available statistics that highlight some of the underlying causes, as well as how to enhance the reporting of damage data that that is ultimately used to develop strategies to reduce these incidents.
Episode 9 - Marine Tickets
December 07, 2020 15:00 - 15 minutes - 14 MBMISS DIG 811's Pat Goddard joins the show to discuss Marine Ticket, a program offered by the Notification Center to help protect facilities submerged in water, as well as the environment and Michigan's aquatic ecosystems.
Episode 8 - Remote Ticket Entry
November 30, 2020 15:00 - 13 minutes - 12 MBRemote Ticket Entry (RTE) is MISS DIG 811's primary online tool for professional excavators to create dig notices. In this episode, we'll quickly highlight the benefits that come with utilizing RTE when compared to calling in each job. With this information, we hope that you'll join the over 2100 active RTE users and move your tickets online.
Episode 7- Interview with MISS DIG 811 CEO, Bruce Campbell
November 23, 2020 15:00 - 27 minutes - 25 MBMISS DIG 811 CEO, Bruce Campbell joins the show to discuss his experiences that led to him assuming his leadership role at the Notification Center, how MISS DIG 811's Board of Directors operates, and what's next for damage prevention in Michigan.
Episode 6- MISS DIG 811 Time frames
November 16, 2020 15:00 - 7 minutes - 7.27 MBWhen talking about 811 and the damage prevention process, we throw a lot of times around: 3 days, 21 day, 3 hours, 24 hours. It can all get a little confusing. In this episode we’ll break down what the wait and response times are for you based on your circumstances.
Episode 5- Online Tools
November 09, 2020 15:00 - 14 minutes - 13 MBOur Lives are online. There’s an app, a website, or some online service for just about everything we do. That holds true for MISS DIG 811. We’ll discuss the online programs and offerings that can simplify your interaction with Michigan’s Utility Notification Center.
Episode 4- MISS DIG 811 for Beginners
November 02, 2020 15:00 - 5 minutes - 4.82 MBProfessional excavators work with MISS DIG 811 every day and know the rules for safely working near underground lines. As a do-it-yourselfer, you may have never contacted MISSS DIG 811 before and are not sure what to expect. In this episode, we’ll cover what steps you need to take to stay safe, and keep the lights on, when digging in your yard.
Episode 3- Beware of Private Lines
October 26, 2020 14:00 - 7 minutes - 6.43 MBYou’ve contacted MISS DIG 811 in preparation for your upcoming digging project. Many are not aware that not all underground line will be located and marked by the local utility providers. Learn what will, and will not, be located prior to your job and what you can do about those ‘private’ lines that may still put your project at risk.
Episode 2- The MISS DIG Law and What it Means For You
October 19, 2020 13:58 - 10 minutes - 9.78 MBPublic Act 174 of 2014, otherwise known as the ‘MISS DIG Law’ governs all aspects of utility damage prevention in Michigan. In this episode we will discuss the requirements and regulations for excavators, utility providers, as well as how the State enforces the various aspects of this legislation.
Episode 1- MISS DIG 811: 50 Years of Damage Prevention
October 12, 2020 13:58 - 9 minutes - 9.17 MBIn our first episode, we will cover how MISS DIG 811 started as a small pilot hotline number in Oakland County 50 years ago, and how it’s evolved to become Michigan’s leader in utility damage prevention and excavation safety.