Reimagining Banking for Tomorrow
Design Mind frogcast
English - August 09, 2023 07:37 - 26 minutes - 24.6 MB - ★★★★★ - 18 ratingsDesign Arts Business Entrepreneurship business customer experience leadership design service design design mind design thinking frog frogcast human centered design Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
At a time when how we pay for things and how we manage our money has increasingly become embedded into our everyday interactions, from using our devices for contactless payments to getting financial advice online, financial institutions are integrated into everything and yet in some ways less visible than they’ve ever been. To talk about what this means for institutions and consumers alike, we’re joined by Dan Roberts, Global Head of Business Banking for HSBC. In his role, Dan travels a lot to get perspective on financial trends around the world. Here he shares what it means to go beyond banking to meet the needs of an increasingly digital world powered by data, AI and tech-enabled information sharing.
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