We’ve all seen or experienced inter-office drama before. It’s tempting to just ignore it and hope it’ll “work itself out,” but letting it fester can destroy team morale and productivity. So in this episode, Jeff shares his tips for addressing office drama smoothly and quickly so the team can get back to working together productively and caring for patients. 

 

2:26 – 4 steps to resolve and prevent drama between staff

11:47 – What do you do if a patient is creating drama?

 

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