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Eric Vickery and Alex Nottingham JD MBA discuss how success starts with the first interaction - phone skills are vital for case acceptance as this interaction builds trust and rapport which impacts long-term patient relations.

Resources:
- All-Star Live Dental Training Events: https://allstardentalevents.com/
- Dental Coaching: https://www.allstardentalacademy.com/services/dental-coaching/
- Dental Practice Growth Webinar: https://1.allstardentalacademy.com/webinar-dpe