"One of my early mentors told me to listen to what people MEANT, which usually had little or nothing to do with the words they were SAYING."  Ben Gay III from the Closers, Pt 2 page 109. 

Power Closers - Listen Clearly!

For those entrusted with the duty and privilege of overseeing the actions of others, especially sales professionals, it is essential to cultivate a unique perception—a skill in discerning the unexpressed. In the realm of sales, the ability to listen is not just a skill; it's a valuable talent that can be honed through training and practice. Recognizing and understanding the nuances of what clients communicate verbally and non-verbally is a crucial aspect of achieving success in the sales industry.

Find Ben Gay III and Denise Griffitts on the web: Ben Gay III LinkedIn | The Closers Books | Denise Griffitts Your Partner In Success Radio | Denise Griffitts LinkedIn