Delve
62 episodes - English - Latest episode: 3 days ago - ★★★★★ - 1 ratingDelve is the award-winning thought leadership platform of McGill University’s Desautels Faculty of Management. How do we bridge academic research and global organizations for a positive impact? Part of the answer lies in conversations. The Delve podcast brings management scholars and practitioners to the table as they share their perspectives on some of the most consequential economic, social, and ecological topics of our time.
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Episodes
What Modern Art Tells Us About Creativity
April 25, 2024 10:00 - 17 minutes - 15.6 MBFrom Velcro to the iPod, companies have leveraged creativity to innovate and re-shape entire industries. But what we think of as “creative” only earns accolades up to a certain point. At least, that’s what Mitali Banerjee discovered when she used an algorithm to measure creativity in modern paintings. She’s an assistant professor in strategy and organization at the Desautels Faculty of Management. In this episode of Delve, she sits down with host Saku Mantere to explore what her work means f...
Diagnosing and Treating Bribery in Public Organizations
April 11, 2024 08:30 - 22 minutes - 20.2 MBBribery. Corruption. Ethical misconduct. These terms have strong connotations, inspiring images of high-level conspiracy and backroom deals. But bribery can occur at any level of an institution, from front-line workers to powerful executives. And no matter where it occurs, it can erode trust in public institutions, which can have negative downstream effects on the health of a society and population. But how do we stop it once it starts? Diana Dakhlallah, Assistant Professor in Organizationa...
No Such Thing as a Bad Apple? Understanding Organizational Misconduct
April 04, 2024 09:00 - 25 minutes - 256 MBWhy do some organizations continue to flourish despite the harm they cause to their workers, consumers, and surrounding communities? Is there a single person or group within an organization who should be blamed for misconduct, or is misconduct a foundational structure within some institutions? On this episode of the Delve podcast, Sarah Gordon, Desautels Professor of Organizational Behaviour, and host Saku Mantere discuss why organizational misconduct is so prevalent in society. Through a cl...
“Maybe having people get comfortable with their discomfort is a good starting place”. How do Organizations Contribute to Shaping Human Bodies In and Out of Workplaces? And Why Should We Be Concerned About it?
December 15, 2023 19:25 - 22 minutes - 487 MBWhat does a military officer, a performer acting as Santa Claus, and a tech employee in Silicon Valley have in common? They all work in fields where their bodies are intentionally governed by organizational systems intent on shaping them into an idealized image of a worker. Indeed, every single body engaged in work is encouraged to undergo body work in order to be employable in their chosen industries and maintain their roles. However, body work affects different bodies disproportionately. H...
Managing Bodies in the Workplace
December 15, 2023 19:25 - 22 minutes - 487 MBWhat does a military officer, a performer acting as Santa Claus, and a tech employee in Silicon Valley have in common? They all work in fields where their bodies are intentionally governed by organizational systems intent on shaping them into an idealized image of a worker. Indeed, every single body engaged in work is encouraged to undergo body work in order to be employable in their chosen industries and maintain their roles. However, body work affects different bodies disproportionately. H...
Will Global Accounting Regulations Lead the Way to Stronger Sustainability Practices?
November 20, 2023 16:18 - 33 minutes - 45.6 MBCould accounting hold the key to successfully implementing climate change initiatives, achieving equality and diversity in the workplace, and contributing towards a more sustainable future? Current research shows that accounting and global regulatory accounting practices are essential for organizations to reach sustainability goals that have a more measurable impact. An accounting perspective can also shift how organizations approach sustainability toward a holistic standpoint instead of pie...
What Can Boomers Learn About Leadership from Millennials and Gen Z? with Karl Moore and Dax Dasilva
June 21, 2023 21:09 - 27 minutes - 37.1 MBWhat can older generations learn from Millennials and Gen Z about leadership, strategy, and dealing with crisis? And how can these younger generations unlock their professional potential by engaging in meaningful work and taking larger roles in organizational strategy and change? On the Delve podcast, Desautels Professor Karl Moore and Lightspeed and Age of Union Founder Dax Dasilva discuss communication beyond traditional hierarchies, the value of reverse mentorship and receiving feedback...
Are Digital Tech Workers Coding Themselves Out of Existence? with Emmanuelle Vaast and Alain Pinsonneault
June 16, 2023 12:48 - 21 minutes - 29.2 MBWhat if just doing your job causes you to lose your job? New technologies have constantly replaced old technologies for hundreds of years, but new digital technologies, namely artificial intelligence and other data-driven technologies, are doing more than replacing old tech—they’re replacing the people who create those technologies in the first place. On the Delve podcast, Alain Pinsonneault, Desautels Professor of Information Systems and IMASCO Chair in Information Technology, and fellow D...
Why Accounting Holds the Key to Successful Sustainability Initiatives, with Brian Wenzel
June 05, 2023 14:50 - 24 minutes - 33.1 MBWhat does accounting have to do with sustainability? Essentially, everything. In general, accounting isn't the first thing that comes to mind when most people think about sustainability, whether that means climate targets or diversity on boards. But just as research and regulations around sustainability have expanded in recent years, so has sustainability accounting, focusing on activities of an organization that have a direct impact on its environmental, social, and governance aspects. On ...
Is Business Ethics an Oxymoron? with Jo-Ellen Pozner and Saku Mantere
May 30, 2023 17:45 - 25 minutes - 34.5 MBCraft business, such as microbreweries and ethical chocolate companies, has seen a rise in the past several years, with many claiming to put values over excessive profit. Meanwhile, larger, economically driven businesses, such as Silicon Valley Bank, have imploded in the wake of questionable decision making. Are craft businesses somehow more ethical or moral than others? Or is business ethics an oxymoron? The answer really depends on values. In this episode of the Delve podcast, On this ep...
Why Employers Think Overqualified Job Applicants Lack Commitment, with Roman Galperin
May 11, 2023 18:59 - 23 minutes - 32.4 MBWhy is being overqualified for a sought-after job at a desirable workplace seen as a drawback? Despite having prestigious educations and impressive work credentials, these candidates get turned down by hiring managers, often before they even get an interview. Desautels Professor Roman Galperin ran experimental studies to figure out what hiring managers really thought about these exceptionally qualified job candidates. They found that the signals that candidates give about their capability fo...
Why Friendly AI Chatbots Don’t Always Deliver Five-Star Customer Service, with Elizabeth Han
April 13, 2023 18:49 - 25 minutes - 34.5 MBLogically everyone knows that software doesn’t have feelings, but AI chatbots that express emotion—as well as other advanced artificial intelligence tools like Google AI’s chatbot and ChatGPT—have a sentient quality that places them somewhere between machine and human. Conventional customer service wisdom shows that when human employees express positive emotion, customers give higher evaluations of the service. But when emotionally expressive chatbots enter the equation, people’s reactions c...
Why Organizations Are Restructuring and Rethinking Control, with Bengt Holmström and Saku Mantere
March 08, 2023 13:46 - 42 minutes - 58.9 MBWhat does the business firm of the future look like? In a special episode of the Delve podcast investigating digital platform economies, blurred firm-market boundaries, and shifting bureaucracies, Desautels professor and Delve Editor-in-Chief Saku Mantere speaks with Nobel Prize in Economics winner and Paul A. Samuelson Professor of Economics Emeritus at MIT Bengt Holmström. Their conversation investigates how companies are changing today: What social structures, financial factors, and digit...
How Digital Technologies Could Turn Crisis into an Opportunity for Societal Change, with Michael Barrett
February 03, 2023 17:52 - 23 minutes - 31.8 MBHow useful, overhyped, or even detrimental are digital technologies in a crisis? Zoom came in to save the day when work went remote during the COVID-19 pandemic, online shopping and food delivery became even more normalized, even doctors’ appointments went online. What can be learned from experiences of crisis-driven technology use, both on an individual and organizational scale? For many, these digital technologies and even more specialized innovations provided a kind of utopian hope for ...
How Organizations Can Increase Gender Diversity by Rethinking Job Recruitment, with Brian Rubineau
January 20, 2023 13:07 - 27 minutes - 38 MBIn the past few years of the Covid pandemic, many people have left or lost their jobs and sought out new ones. Who has succeeded and who hasn’t depends not only on merit and ability, but on who you know—word-of-mouth is one of the most common ways that people learn about and are encouraged to apply for jobs. And who you know typically reflects your gender, race, and other influential differences that in policy terms are markers of diversity. Examining the role gender plays in job recruitment...
Scale Deep Not Up for Sustainable Local Entrepreneurship, with Anna Kim and Suntae Kim
November 24, 2022 19:56 - 26 minutes - 36.7 MBHow would definitions of business growth and success change if entrepreneurship ventures decided that instead of scaling up, they would “scale deep”? On the Delve podcast, Desautels Faculty of Management professor Anna Kim and her co-author Johns Hopkins Carey Business School Professor Suntae Kim discuss their eight-year study of two entrepreneurship-nurturing organizations in Detroit, revealing important differences in resourcing modes and venture growth. What they observed in that city is ...
Remix or Reinvent? How Deviance Can Drive Careers in the Creative Community of EDM, with Amandine Ody-Brasier
November 18, 2022 13:33 - 29 minutes - 41.1 MBWhen does deviance from the norm propel a career or stop it in its tracks? The enforcement of certain norms and legalities around intellectual property isn’t always up to the law—it’s up to the community. Desautels professor Amandine Ody-Brassier discovered that within the electronic dance music (EDM) community, norms around unlawful activities such as illegal remixes are loose and often garner support, even career-launching acclaim. Her research asks how norms—appropriate, though not necess...
How Barriers to Foreign Investments Affect Risk-Taking in International Markets, with Francesca Carrieri
October 14, 2022 14:18 - 27 minutes - 50.1 MBWhat regulations are at play when financial institutions, hedge funds, mutual fund managers, and others invest in stocks and businesses in another country—and who do those regulations ultimately benefit? Despite protecting both foreign investors and countries’ domestic markets, regulatory constraints still present certain barriers to foreign investment, especially in times of market stress, inflation, and increased interest rates. Desautels Professor Francesca Carrieri examines the dynamics ...
How FinTech Lending to Small Businesses Opens the Door to Bank Loans, with Paul Beaumont
September 29, 2022 16:42 - 25 minutes - 46.1 MBBank loans are the typical first step for most small and medium-sized businesses, but another form of business lending has emerged: FinTech companies that use algorithms to determine whether a business is worth the risk. Desautels Professor Paul Beaumont’s research has found that firms served by FinTech platforms have fewer tangible assets than bank borrowers—yet relative to similar firms that take out bank loans or were denied FinTech credit, FinTech borrowers experience a long-term 20% inc...
How Cities Can Make Ride-Hailing Services Environmentally Sustainable, with Animesh Animesh
September 22, 2022 14:22 - 24 minutes - 44 MBWhat if using a ride-hailing app like Uber or Lyft could help decrease a city’s carbon emissions? Combined with public transit use and municipal policy changes, that’s beginning to happen. However, the bigger, less understood question is what motivates people to choose their cars over the bus, or Uber over walking to work. New data-driven research from Desautels Professor Animesh Animesh shows the environmental impact of ride-hailing and how comprehensive urban planning policies could make t...
Lessons on Economic Growth from the Informal Economy, with Robert Nason
September 08, 2022 16:45 - 24 minutes - 44.1 MBWhat does the word “entrepreneurship” immediately bring to mind? Risk and reward, innovation and hard work, funding and financial growth, filling gaps in the market? In truth, that answer looks different around the world, in both formal and informal economies, depending on how the local, state, and national economies function and on how the culture views business ownership. On the Delve podcast, Desautels Faculty of Management Professor Robert Nason discusses informal economies and the insti...
Striking a New Balance in Management and Society, with Henry Mintzberg and Saku Mantere
August 30, 2022 17:52 - 35 minutes - 38.9 MBHow has management thinking changed in the past 50 years and where might management be headed today? In his research and writing, management scholar Henry Mintzberg covers not only the past 50 years but looks toward the future of managing organizations, developing managers, and rebalancing society, from business to politics to higher education. In a big-picture Delve podcast on crucial management, leadership, and organizational issues, Desautels Professor and preeminent management scholar H...
New Normal: Can Global Financial Transparency Deter Corporate Tax Avoidance? with Preetika Joshi
June 23, 2022 14:31 - 22 minutes - 52.4 MBWhile tax policies are complicated and often seem unfair, new global solutions can both simplify how corporations pay their taxes and make payment more equitable for countries owed their share of tax revenue. In episode 10 of the second season of The New Normal podcast series, Desautels Professor Preetika Joshi joins journalist Dave Kaufman to discuss tax avoidance and income shifting by corporations, including whether country-by-country reporting is an effective tax avoidance deterrent and ...
An Ethical, Human-Centred Approach to AI in Human Resources, with Matissa Hollister
June 02, 2022 15:42 - 24 minutes - 56 MBCould Artificial Intelligence tools decide who gets hired or fired, who gets a raise, or who’s ready to be a mentor? Some already are, to varying levels of success. Hundreds of AI-based tools already exist for use in Human Resources tasks, including hiring, training, and employee engagement, but it’s often difficult to discern their use value, let alone how to use them effectively and ethically, an arguable essential in HR. Desautels Professor Matissa Hollister, lead author of the World Econ...
How Predictive Data Analysis Illuminates the Future of Retail, with Maxime Cohen
May 26, 2022 16:41 - 22 minutes - 51.8 MBArtificial Intelligence innovation thrives in an environment where business arenas, fundamental research, and thought leadership overlap. As seen in recent cross-sector AI initiatives in Montreal, determining the capacities of AI and related data analytics applications is essential to understanding how they will play out in the wider world, whether analyzing healthcare data or implementing predictive analytics in retail. On the Delve podcast, Desautels Professor Maxime Cohen demystifies how ...
How Information Technology Can Drive Efficiency and Spark Creativity, with Alain Pinsonneault
May 12, 2022 15:59 - 23 minutes - 53.4 MBWhat do Cirque du Soleil, American Airlines, and Canadian Tire have in common? They’ve all shifted their perspective on the value of Information Technology. On the Delve podcast, Desautels Faculty of Management Professor Alain Pinsonneault discusses how the overall mindset towards Information Technology’s value is changing, especially in times of broader turbulence like the COVID pandemic. His research shows that IT now affects all aspects of organizations and all types of organizations, inc...
New Normal: How Fast Fashion Can Slow Down and Go Green, with Javad Nasiry
May 05, 2022 13:15 - 24 minutes - 57.2 MBFast fashion is a rapidly expanding subsection of an already environmentally problematic industry. What does a truly sustainable fashion industry model look like—and will customers buy it? In episode 9 of the second season of The "New Normal" podcast series, Professor Javad Nasiry from the Desautels Faculty of Management joins journalist Dave Kaufman to discuss the environmental impact of the fast fashion industry and what can be done to lessen its carbon footprint. Nasiry examines certain i...
New Normal: How Healthcare Systems Impact Practitioner Distress, with Dr. Martin A. Koyle
April 14, 2022 15:32 - 27 minutes - 62.4 MBWhat can be done when healthcare leaders say that they simply can't work anymore? On The "New Normal" podcast series, Dr. Martin A. Koyle, Former Chief of the Division of Urology at The Hospital for Sick Children, Professor Emeritus in the Department of Surgery and the Institute of Health Policy, Management and Evaluation at the University of Toronto, and a graduate of Desautels’ International Masters in Health Leadership, joins journalist Dave Kaufman to examine how the Canadian healthcare ...
Why Organizations Need Authentic People and Inclusive Policies, with Patricia Hewlin
April 07, 2022 17:09 - 24 minutes - 21.6 MBThe complex issue of authenticity at work isn’t only about people within an organization—it’s connected to the organization’s own integrity, including policies on equity, diversity, and inclusion. The value of authenticity for employees, customers and clients, and management is linked to a diversity of people and innovative ideas suited to today’s world. Desautels Professor Patricia Hewlin discusses degrees of authenticity at work and whether organizations reflect that, how supplier diversit...
New Normal: How Flexible Healthcare Leadership Eases Crisis with Dr. Lynn Mikula
March 24, 2022 14:38 - 22 minutes - 52 MBHow have some healthcare organizations maintained their stability and the trust of staff and patients through the COVID-19 pandemic, while others still struggle to adapt? In episode 7 of The "New Normal" podcast series, Dr. Lynn Mikula, the Vice President, Chief of Staff, and Chief Medical Executive of the Peterborough Regional Health Centre and a graduate of Desautels' International Masters for Health Leadership joins journalist Dave Kaufman to examine how management in her health care orga...
Using International Supply Chains For Peace in Times of War with Juan Camilo Serpa
March 17, 2022 16:55 - 21 minutes - 17.7 MBRisk is a fact of life in business—it’s also an ever-present reality in times of war. Though international supply chain issues and inventory stockouts have dominated headlines during the COVID-19 pandemic, the wars and armed conflicts that embroil 60% of the developing world, and now Ukraine and Russia, are a constant threat to commodity production, the flow of international supply chains, and the economic lifeblood of these nations. New research by Desautels Professor Juan Camilo Serpa look...
Constructing Narratives and the International Monetary Fund with Lindsay Holmgren
March 10, 2022 16:08 - 25 minutes - 21.3 MBNarrative theory is about looking at worlds, from their construction and governance to the real people living within them. This perspective is useful for understanding the complexities of not only literature but the mechanisms of medicine, law, management, and economics. In the process, questions arise around established paradigms—the answers have the potential to bring about concrete disciplinary, practical, and policy-oriented outcomes. On the latest Delve podcast, Desautels Faculty of Ma...
New Normal: How AI Is Reshaping Post-Pandemic Retail with Warut Khern-am-nuai
February 17, 2022 15:59 - 21 minutes - 49.3 MBIn episode 6 of the second season of The "New Normal" podcast series, Professor Warut Khern-am-nuai from the Desautels Faculty of Management at McGill University joins journalist Dave Kaufman to discuss the data behind COVID-19 pandemic buying and how retailers can use an Artificial Intelligence framework to react in real time to unexpected fluctuations in consumer purchasing. Read more on Delve and read the transcript. Delve’s The "New Normal" podcast series is a collaboration between j...
New Normal: Ideal Workers, Gender Equality, and COVID-19 with Alyson Gounden Rock
February 03, 2022 13:35 - 23 minutes - 53.4 MBWhat do “ideal workers” look like today? New research explores the history of gender differences in work and points to a more equal—and genuinely ideal—future of work for all. In episode 5 of the second season of The "New Normal" podcast series, PhD Candidate Alyson Gounden Rock from the Desautels Faculty of Management at McGill University joins journalist Dave Kaufman to discuss gender inequality in the world of work, how the study of work and gender affects opportunities for women, and h...
New Normal: How the Pandemic Changed Shopping Forever with Mehmet Gumus
December 16, 2021 13:26 - 19 minutes - 45.5 MBHow we shop today certainly isn’t the same as it was before March 2020. The COVID-19 pandemic launched a swift if unsteady shift in shopping habits, both online and in-person, and retailers quickly learned that adaptation was essential to survival. Today, a hybrid retail approach is leading the way to increased sales. In episode 4 of the second season of Delve's The "New Normal" podcast series, Professor Mehmet Gumus from the Desautels Faculty of Management at McGill University joins journa...
New Normal: Climate Change and the Supply Chain with Sanjith Gopalakrishnan
December 01, 2021 15:04 - 22 minutes - 50.9 MBMany companies aim to be carbon neutral by 2030 or 2040, but often their goals don’t include emissions from supply chains. “Given that supply chain emissions are six to 20 times that of direct emissions, if companies want to seriously consider their carbon footprint and make a meaningful change, the holy grail of sustainable operations is in reducing your scope three, that is, your supply chain,” says McGill Desautels Faculty of Management Professor Sanjith Gopalakrishnan. Reducing the envi...
Closing the Inventor Gender Gap with John-Paul Ferguson, Lucy Gilbert, and Negin Ashouri
November 19, 2021 15:35 - 44 minutes - 37.5 MBSocial inequalities are responsible for the loss of millions of ideas and inventions over hundreds of years. Recently dubbed the “Lost Einsteins” effect, this loss over time is measurable today in a decline in innovation, slowing economic growth, and repercussions on all sectors, from technology to health care. The gender gap among inventors affects what gets invented – and consequently who benefits from innovation. Desautels Faculty of Management Professor John-Paul Ferguson investigates t...
Navigating Digital Ecosystems & Transforming Strategy with Yolande Chan
November 04, 2021 12:33 - 25 minutes - 26.3 MBDigital technologies today are highly generic and highly specific at the same time – even a mobile phone is also a translator, a map and an entertainment system – complicating the design of organizational strategy. In the latest episode of the Delve podcast, Dean of the Desautels Faculty of Management and James McGill Professor Yolande Chan discusses a “digital ecodynamics” approach to organizational strategy, where technology is at the core of strategy from the start. This strategic lens e...
New Normal: The Pivot to Climate Sustainability for SMEs with Dror Etzion
October 28, 2021 12:08 - 20 minutes - 47.3 MBSmall and medium sized enterprises account for as much environmental impact as the entire Canadian transportation industry—yet solving their climate impact requires a unique peer-to-peer approach. In episode 2 of the second season of The "New Normal" Delve podcast series, Professor Dror Etzion from McGill University’s Desautels Faculty of Management joins journalist Dave Kaufman to discuss the role of small and medium sized enterprises (SMEs) in the global fight for climate sustainability. ...
Crafting Local Terroir & Putting Quebec Cheese on the Map with Robert David
October 21, 2021 13:21 - 29 minutes - 24.1 MBThe word terroir conjures unique European flavours and landscapes, flora and fauna, champagne and Parmigiano-Reggiano. As global trade, brand marketing, and niche competition grew in the past half-century, terroir—and authentic, identity-rich products overall—has also grown in both scope and value. Read more on Delve and read the transcript. Speaking to Delve's Robyn Fadden, McGill University Desautels Faculty of Management Professor Robert David discusses his research on the emerging lucr...
New Normal: COVID-19 and the Leadership Crisis with Jean-Nicolas Reyt
October 07, 2021 10:30 - 20 minutes - 47.5 MBLaunching the second season of Delve‘s The “New Normal” podcast series, Professor Jean-Nicolas Reyt from the Desautels Faculty of Management at McGill University joins journalist Dave Kaufman to discuss why businesses should embrace a hybrid work method, why the future of workspaces needs to change from the status quo, and how the COVID-19 pandemic has forced management to change in order to adapt to a new reality—plus the one thing companies can do for remote workers to make sure they’ve go...
Gourmet Food Trucks and the Authenticity Recipe with Daphne Demetry
September 29, 2021 16:14 - 22 minutes - 21.7 MBIn the past decade, a new kind of consumer has arisen, a fusion of myriad tastes and eclectic wants, prone to mixing highbrow with lowbrow, and just a little obsessed with all things unique, crafted and authentic. This consumer has been dubbed the “cultural omnivore.” The rise of the cultural omnivore identity brought with it an increased consumer desire for authenticity in everything from fashion brands to restaurants. How to win the heart and wallet of the cultural omnivore? Look no furthe...
New Normal: A Shock to the System with Saku Mantere
May 26, 2021 16:27 - 22 minutes - 51.7 MBIn episode 6 of The "New Normal" podcast series, Professor Saku Mantere from The Desautels Faculty of Management at McGill University, and Editor-in-Chief of Delve, discusses how organizations have responded and adapted to the COVID-19 pandemic: whether universities, governments, or businesses, many responded to the crisis by adapting quickly and performing beyond expectations. Why are some organizations at their best when facing a problem, while others flag? Professor Mantere also addresses...
New Normal: Life’s Good on Top, But For Everyone Else? with Samer Faraj
May 26, 2021 16:25 - 21 minutes - 48.1 MBIn episode 5 of The "New Normal," Professor Samer Faraj from The Desautels Faculty of Management at McGill University speaks about how the COVID-19 pandemic has created an overreliance on corporate technological behemoths. Faraj breaks down the ever-growing role of digitization on our society and examines who benefits from the UBER-ization of our daily lives: all who take part in the gig economy or only to those who are “on top"? Read more on Delve and read the transcript. The "New Normal...
New Normal: COVID-19, Ethics, and Stock Tips with Patrick Augustin
May 26, 2021 16:23 - 18 minutes - 43.3 MBIn episode 4 of The "New Normal," Professor Patrick Augustin from The Desautels Faculty of Management at McGill University examines the allegations of insider trading levied against former Georgia Senators David Perdue and Kelly Loeffler at the dawn of the first wave of the COVID-19 pandemic. Should politicians be held to a higher ethical standard when lives are at stake? And, if politicians aren’t allowed to trade stocks, will they no longer want to go into politics? Read more on Delve and...
The ‘New Normal’: Grocery Shopping Anxiety with Yu Ma
March 25, 2021 19:56 - 20 minutes - 46 MBIn episode 1 of The ‘New Normal’ hosted by Dave Kaufman, Professor Yu Ma from The Desautels Faculty of Management at McGill University discusses how the Covid-19 pandemic has affected our relationhip to grocery stores, how shopping has changed in the last year, and what can be done from a technological perspective to improve the shopping experience and perhaps even help the consumer make more informed and healthier choices at the store. See acast.com/privacy for privacy and opt-out informat...
Grocery Shopping Anxiety with Yu Ma
March 25, 2021 19:56 - 20 minutes - 46 MBIn this new series hosted by radio host Dave Kaufman, Professor Yu Ma from The Desautels Faculty of Management at McGill University discusses how the Covid-19 pandemic has affected our relationhip to grocery stores, how shopping has changed in the last year, and what can be done from a technological perspective to improve the shopping experience and perhaps even help the consumer make more informed and healthier choices at the store. See acast.com/privacy for privacy and opt-out information.
New Normal: Grocery Shopping Anxiety with Yu Ma
March 25, 2021 19:56 - 20 minutes - 46 MBIn episode 3 of The "New Normal" hosted by Dave Kaufman, Professor Yu Ma from The Desautels Faculty of Management at McGill University discusses how the COVID-19 pandemic has affected our relationship to grocery stores, how shopping has changed in the last year, and what can be done from a technological perspective to improve the shopping experience and perhaps even help the consumer make more informed and healthier choices at the store. Read more on Delve and read the transcript. The "Ne...
New Normal: Working from Home, Living at Work with Lisa Cohen
March 25, 2021 19:54 - 20 minutes - 47.7 MBIn episode 2 of The "New Normal" hosted by Dave Kaufman, Professor Lisa Cohen from The Desautels Faculty of Management at McGill University discusses how the shift to working from home that has been hastened by the Covid-19 pandemic, how the work from home phenomenon has been more disadvantageous to some members of society than others, and ways in which working at home has given us all more time to think about how to make our world a more equitable place. Read more on delve and read the tra...
Working from Home, Living at Work with Lisa Cohen
March 25, 2021 19:54 - 20 minutes - 47.7 MBIn this new series hosted by radio host Dave Kaufman, Professor Lisa Cohen from The Desautels Faculty of Management at McGill University discusses how the shift to working from home that has been hastened by the Covid-19 pandemic, how the work from home phenomenon has been more disadvantageous to some members of society than others, and ways in which working at home has given us all more time to think about how to make our world a more equitable place. See acast.com/privacy for privacy and ...