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Hospitality Daily - Chip Conley - Defining Hospitality - Episode # 141
Defining Hospitality
English - February 14, 2024 06:00 - 11 minutes - 20.5 MB - ★★★★★ - 25 ratingsHome & Garden Leisure hospitality design interior design hospitality hospitality industry custom furniture hotels hotel hotels and resorts capital expenditures capex Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
On this episode of Defining Hospitality we’re shining a spotlight on the work of a previous guest and fellow hospitality podcaster. Josiah Mackenzie is the publisher of Hotel Operations, and the host and writer of the Hospitality Daily podcast and blog. We’re excited to share a recent episode from his podcast where he interviewed Chip Conley, Founder and CEO at Modern Elder Academy.
Takeaway:
In an environment like AirBNB where there is a lack of real time feedback, exit surveys for guests are important. By collecting this feedback, Chip was able to help hosts improve their offerings to guests.Links:
Hospitality Daily Podcast: https://podcast.hospitalitydaily.com/ Original Episode: https://podcast.hospitalitydaily.com/chip-conley-airbnb/ Twitter: https://twitter.com/ChipConley LinkedIn: https://www.linkedin.com/in/chipconleysf/ Website: https://chipconley.com/ Book Link: https://chipconley.com/my-books/Shout Outs:
04:21 - Brian Chesky: https://www.linkedin.com/in/brianchesky/ 09:05 - PEAK: https://a.co/d/0Bw4n9NWays to Tune In:
Spotify: https://open.spotify.com/show/0A2XOJvb6mGqEPYJ5bilPXApple Podcasts: https://podcasts.apple.com/us/podcast/defining-hospitality-podcast/id1573596386Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly93d3cuZGVmaW5pbmdob3NwaXRhbGl0eS5saXZlL2ZlZWQueG1sAmazon Music: https://music.amazon.com/podcasts/8c904932-90fa-41c3-813e-1cb8f3c42419