Defining Hospitality
150 episodes - English - Latest episode: 9 days ago - ★★★★★ - 25 ratingsWelcome to Defining Hospitality, the podcast focused on highlighting the most influential figures in the hospitality industry. In each episode we provide 1 on 1, in depth interviews with experts in the industry to learn what hospitality means to them. We feature expert advice on working in the industry, behind the scenes looks at some of your favorite brands, and in depth explorations of unique hospitality projects.
Defining Hospitality is hosted by Founder and CEO of Agency 967, Dan Ryan. With over 30 years of experience in hospitality, Dan brings his expertise and passion to each episode as he delves into the latest trends and challenges facing the industry.
Episodes are released every week on Wednesday mornings.
To listen to episodes, visit https://www.defininghospitality.live/ or subscribe to Defining Hospitality wherever you get your podcasts.
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Episodes
Falling Forward - Karen Gilbride - Defining Hospitality - Episode # 149
April 10, 2024 05:00 - 1 hour - 120 MBJoining the podcast this week is the force behind some of IHG’s most dynamic brands. She’s a hospitality veteran who works to create seamless end-to-end guest experiences. Meet Karen Gilbride, Vice President of Avid Hotels, Atwell Suites, and Garner Hotels at IHG. Karen joins Host Dan Ryan to explore IHG’s newest brand Garner, and the design philosophy behind it. Additionally, Karen shares the power that mentorship programs can have, the nuances of designing for staff and employee...
Guiding The Adventure - Ben Weinberg and Michael Weiss - Defining Hospitality - Episode # 148
April 03, 2024 05:00 - 53 minutes - 98.3 MBJoining the show this week are Co-Founders with a focus on bringing experiential and sustainable accommodations to the outdoors. Please welcome to the show, Co-Founders of Castle Peak Holdings, and Co-Founders of Trailborn, Michael Weiss and Ben Weinberg! Mike, Ben, and Dan sit down to discuss the story behind Trailborn, and the importance of authenticity. Mike and Ben share the need to stay vertically integrated, the ways to cut through the fog, and how to make your hotels feel li...
Breaking New Ground - Steve Galbreath - Defining Hospitality - Episode # 147
March 27, 2024 05:00 - 1 hour - 122 MBThis week’s guest specializes in working with local governments to help bring projects to completion. With over 30 years of experience, he knows how to help cities and counties develop crucial assets. Welcome to the show, Chief Development Officer and Head of Design and Construction at Garfield Public/ Private, Steve Galbreath! Steve joins Host Dan Ryan to discuss the ways a hotel can impact a local community. Steve shares why a hotel serves more than just its guests, the methods t...
Understanding What Your Client Needs - Jeff Diener - Defining Hospitality - Episode # 146
March 20, 2024 05:00 - 1 hour - 126 MBJoining the show this week is a partner who enjoys helping people disrupt the hospitality space, and who has represented billions of dollars in acquisitions. Please welcome to the show, Partner and Co-Leader of the Hospitality Industry Team at Baker Hostetler, Jeff Diener! Jeff sits down with Dan Ryan to discuss the role of a partner in the hospitality industry. Jeff shares tips for partners who are looking to emulate his skills in the industry, the importance of spending time with...
Finding Success In Constraints - Dan Welborn- Defining Hospitality - Episode # 145
March 13, 2024 05:00 - 1 hour - 119 MBOur guest this week is a global design and development leader who excels at hospitality. With over 25 years of experience, he helps developers and owners turn their vision into reality. Joining us is Principal at DW Design Strategy, Dan Welborn! Dan and Host Dan Ryan chat about his journey into the hospitality industry. Dan dives into what it takes to be a good leader, the importance of aligning decisions with business goals, strategies for getting unstuck, and why as a solo practi...
How Story Meets Function - Brad Zuger - Defining Hospitality - Episode # 144
March 06, 2024 06:00 - 1 hour - 124 MBOur guest this week is a designer who treats each project as a chance to innovate. He’s worked across the globe on hotel, restaurant, and office projects. Please welcome to the show, Principal and Studio Leader at Rockwell Group, Brad Zuger! Host Dan Ryan joins Brad at the Rockwell office in New York to discuss some of the recent projects the firm has been involved in. Brad shares the importance of having passion, the best ways to design with curiosity, and why Rockwell has a stron...
Understanding To The Nth Degree - Bill Bensley - Defining Hospitality - Episode # 143
February 28, 2024 06:00 - 56 minutes - 103 MBJoining the show this week is someone who rejects normality in his pursuit to disrupt the hospitality industry, and who uses hospitality as a tool for preservation. Please welcome to the show, Author of the book “More Escapism”, and Director of Bensley Studios, Bill Bensley! Bill sits down with Host Dan Ryan for an enlightening conversation on the intersection between hospitality and conservation. Bill shares the importance of understanding the natural site you’re building on, the ...
Security, Surprise, Significance, and Synergy - Kimberly Jackson - Defining Hospitality - Episode # 142
February 21, 2024 06:00 - 55 minutes - 101 MBJoining the show this week is a talented multi-disciplinary designer with over 25 years managing a variety of projects. As a designer, she’s led teams through the full life of a project. Our guest this week is none other than the Managing Director at AvroKO’s Miami Studio, Kimberly Jackson! In a candid conversation with Host Dan Ryan, Kimberly shares her insights about her journey in the field of design and hospitality. She sheds light on her practice of incorporating "hospitable t...
Hospitality Daily - Chip Conley - Defining Hospitality - Episode # 141
February 14, 2024 06:00 - 11 minutes - 20.5 MBOn this episode of Defining Hospitality we’re shining a spotlight on the work of a previous guest and fellow hospitality podcaster. Josiah Mackenzie is the publisher of Hotel Operations, and the host and writer of the Hospitality Daily podcast and blog. We’re excited to share a recent episode from his podcast where he interviewed Chip Conley, Founder and CEO at Modern Elder Academy. Takeaway: In an environment like AirBNB where there is a lack of real time feedback, exit surveys ...
A Duty To Be Hospitable - Michelle Jaime - Defining Hospitality - Episode # 140
January 31, 2024 06:00 - 54 minutes - 99.5 MBOur guest this week is a designer for whom discovery is at the heart of what she does. Her design skills have been featured on HGTV as the co-host of Aloha Homes, and her firm has won multiple awards, including two gold key awards. Joining the show is President and Creative Director of The Vanguard Theory, Michelle Jaime! Michelle joins host Dan Ryan to discuss Hawaii's unique culture in terms of hospitality. Michelle also shares her experiences as an entrepreneur, and dives into t...
Taking Care Of Business - Ben Nicholas - Defining Hospitality - Episode # 139
January 17, 2024 06:00 - 50 minutes - 91.7 MBOur guest this week is a designer who believes that the best results come from challenging the norm. With over 20 years in the industry, he knows what makes and breaks a project. Joining the show is Chief Brand and Design Officer at Design Environments, Ben Nicholas! Ben sits down with Host Dan Ryan for a conversation on the importance of building human connections in all elements of the industry. Ben shares how his route as a paperboy inspired his love for hospitality, his philoso...
Adaptive Reuse And Sustainability - Defining Hospitality - Episode # 138
January 10, 2024 12:56 - 32 minutes - 58.9 MBWelcome to 2024! As we embark on a new year, our resolution is to shift our attention to the remarkable sustainability initiatives happening within the hospitality industry. In the current climate, sustainability has become increasingly crucial, benefiting not only the planet but also businesses themselves. To kick-start this focus, we’re bringing you a compilation of past episodes centered around sustainability and adaptive reuse. In this compilation, we feature conversations with...
The Future Of Augmented Hospitality - Damien Perrot - Defining Hospitality - Episode # 137
December 20, 2023 14:01 - 57 minutes - 105 MBJoining the show this week is someone who believes that hotels are more than just a place to sleep and eat. Please welcome to the show, Global Chief Design, Technical Services & Innovation Officer for Premium, Midscale & Economy brands at Accor, Damien Perrot! In this vibrant conversation between Dan Ryan and Damien, the duo delve into the world of hospitality, hotel industry and its transformations. Damien shares his insights on everything from creating unique hotel experiences to...
Collect The Dots To Connect The Dots - Jessica Gidari - Defining Hospitality - Episode # 136
December 13, 2023 06:00 - 48 minutes - 88 MBOur guest this week has a passion for creating restaurants that redefine the dining experience. With the innate ability to take a concept and turn it into reality, she drives innovation in the industry. Welcome to the show, Senior Director of Design & Concept Development at Union Square Events, Jessica Gidari! Dan Ryan hosts Jessica to delve into her approach to creating unique restaurant experiences and her understanding of true hospitality. Jessica shares the importance of collec...
Transforming Spaces Through Adaptive Reuse - Heather Ciszczon - Defining Hospitality - Episode # 135
December 06, 2023 06:00 - 54 minutes - 99.2 MBOur guest this week is a talented designer with over 20 years of experience. She’s a leader who helps transform spaces into experiences that are truly part of their local communities. Joining the show is Chief Development Officer at NuovoRE, Heather Ciszczon! Heather joins host, Dan Ryan, for a comprehensive discussion on her journey from design to development. Heather discusses the intricacies of her work, including exceptional renovation projects like the 21C Museum Hotel in St. ...
Hospitality For The Planet - Bruce Becker - Defining Hospitality - Episode # 134
November 29, 2023 06:00 - 1 hour - 149 MBToday's guest leads the charge of finding new ways to build and design sustainably. He’s responsible for the first zero emissions and passive house certified hotel in the United States. Our guest this week is none other than President at Becker + Becker Associates, Bruce Becker! Bruce joins Dan Ryan from the Hotel Marcel in New Haven, Connecticut, for a conversation on how he is trailblazing the world of sustainable hotels. Bruce shares his motivations for the hotel, how other bran...
BDNY 2023 - Defining Hospitality - Episode # 133
November 22, 2023 18:48 - 11 minutes - 20.5 MBIn this special episode of Defining Hospitality, we’re live from BDNY 2023! Dan chats with some expo attendees, organizers, and Gold Key winners to see what excites them most about BDNY. We’ll discuss why guests have come from as far as Hawaii, what is exciting them about the future, and how to incorporate hospitality into expos. Links: Shaleah Soliven LinkedIn: https://www.linkedin.com/in/shaleah-soliven-03191726/ Website: https://www.thevanguardtheory.com/ Website: https://...
Owning Your Results - Hector Sanchez - Defining Hospitality - Episode # 132
November 15, 2023 06:00 - 52 minutes - 95.9 MBJoining the show this week is an experienced executive who has a history of driving brands to success. Please welcome to the show, Head of Development for Ashford Inc and CEO at Premier, a subsidiary of Ashford, Hector Sanchez! Hector sits down with Host Dan Ryan to share the lessons he has learned from his time in the hospitality industry. Hector dives into the importance of owning mistakes when they happen, the challenges of aligning on budget, and how to build teams that play to...
Understanding All The Parts And Pieces - Mitch Parker - Defining Hospitality - Episode # 131
November 08, 2023 13:34 - 1 hour - 145 MBFilling a hotel with furniture is about more than just picking the right chair, it’s about working with your client to get the right product set up the right way for them. Our guest this week is a well rounded hospitality professional and expert in all things FF&E. Joining the show is COO - FF&E Division & Partner at The Parker Company, Mitch Parker! Mitch sits down with Host Dan Ryan to dive into all things procurement. Mitch outlines the importance of planning for proper time, th...
Radical Innovation - Defining Hospitality - Episode # 130
November 01, 2023 13:21 - 21 minutes - 39.7 MBIn this special episode of Defining Hospitality, we’re featuring interviews from the 2023 Radical Innovation Awards. Dan speaks with Radical Innovation Founder John Hardy, and other event participants including Jury members, MC, and sponsors. Through each interview, you’ll hear about the excitement of the event, tips for anyone considering being a future juror, and which aspects of the designs stood out the most. Featured Guests: John Hardy LinkedIn: https://www.linkedin.com/in/j...
Creating Events That Bring People Together - Keisha Byrd - Defining Hospitality - Episode # 129
October 25, 2023 05:00 - 46 minutes - 85.3 MBOn this episode, we’re joined by a show director who puts together some of the hospitality industry’s most popular events. Please welcome to the show, Brand Leader & Associate Show Director - Boutique Design at Emerald, Keisha Byrd! Keisha joins Host Dan Ryan to share what makes a successful event. Keisha highlights the importance of finding the right people, the satisfaction that comes from pulling off a successful event, and the ways students can get the most out of events. Ta...
Creating Environments Of Success - Alicia Cannon - Defining Hospitality - Episode # 128
October 18, 2023 05:00 - 44 minutes - 82.3 MBWhen it comes to finding the right workplace, the environment matters much more than the work. This week, we’re joined by a designer who understands firsthand the value of creating welcoming environments in both her workplaces and designs. Our guest this week is Lead Designer, Principal, and Founder of AJC Design, Alicia Cannon! Alicia joins Dan Ryan for a conversation on what being an entrepreneur in the hospitality industry is like. Alicia shares her tips for finding the right en...
Having Fun Learning From Your Mistakes - Alisa Chodos - Defining Hospitality - Episode # 127
October 11, 2023 05:00 - 48 minutes - 88.8 MBOur guest this week is a highly creative and service oriented design leader who loves learning from others. She’s a trailblazer who worked to carve out a space in the industry to truly be herself. Joining the show this week is Managing Principal at KNA Design Los Angeles, Alisa Chodos! Alisa sits down with Dan Ryan for a discussion on her hospitality journey. She dives into the importance of learning from others, why it’s ok to make mistakes, and the warmth of the hospitality commu...
With The Right Canvas You Can Build Anything - Ethan Orley - Defining Hospitality - Episode # 126
October 04, 2023 05:00 - 59 minutes - 109 MBOur guest this week is an accomplished hospitality leader with around 15 years of experience. He believes that both old and new properties alike can be transformed into engaging and thoughtful spaces. Please welcome Managing Partner and Co-Founder of Oliver Hospitality, Ethan Orley! Ethan joins Host Dan Ryan for a discussion on the challenges of creating #1 ranking hotels from the right canvas. Ethan shares tips for successful business partnerships, the importance of multiple guest...
Finding Your Why - Henri Munyengango - Defining Hospitality - Episode # 125
September 27, 2023 05:00 - 55 minutes - 101 MBThrough the hospitality of others, we are enabled to share those feelings of welcoming and acceptance in future interactions. Today’s guest is someone who’s work in hospitality is influenced by the support of those around him. Our guest this week is an experienced designer with a well rounded international background. Joining the show is Regional Director of Design Strategies for IHG, Henri Munyengango! Henri shares the mic with Host Dan Ryan for a thoughtful conversation on the im...
Creating Legions Of Raving Fans - Younes Atallah - Defining Hospitality - Episode # 124
September 20, 2023 05:00 - 56 minutes - 103 MBOur guest on this week’s episode is a wealth of knowledge on all facets of the hotel and hospitality industry. He’s a leader who knows how to turn a hotel into something that is truly a destination. Joining the show this week is General Manager at the upcoming Regent Santa Monica Beach, Younes Atallah! Younes sits down with Dan Ryan to discuss his time in the industry, and the role of the General Manager. Younes shares his management strategies, the importance of exceptional progra...
The Many Layers Of Hospitality - Jacqueline Nunley - Defining Hospitality - Episode # 123
September 13, 2023 05:00 - 1 hour - 121 MBIn the rapidly changing world of tech, the hospitality industry can struggle to keep up. Today’s guest is here to provide some guidance. Drawing on her 20 plus years of technology experience, she creates innovative experiences for guests and travelers. Joining the show this week is The Travel and Hospitality Industry Advisor at Salesforce, Jacqueline Nunley! Jacqui joins host Dan Ryan to look towards the future of the hospitality industry. They discuss the common challenges facing ...
Igniting Curiosity And Expanding Worlds - Linda Laucirica - Defining Hospitality - Episode # 122
September 06, 2023 05:00 - 1 hour - 114 MBOur guest this week is a talented designer who is redefining the world of hospitality design. With over 25 years of experience, she has lent her expertise as an Adjunct professor at the New Jersey Institute of Technology. Please welcome to the show Senior Director, Design & Project Management at Marriott International, Linda Laucirica! Linda joins Host Dan Ryan for an in depth conversation on design philosophy. Linda shares the importance of starting with a cohesive design strategy...
The Importance Of Authenticity - Gene Gebolys - Defining Hospitality - Episode # 121
August 30, 2023 05:00 - 59 minutes - 108 MBOur guest on this week’s episode is someone who over the past 25 years has played a pivotal role in the development and adoption of biofuels. He’s a forward thinking leader who is committed to creating a better world. Joining Dan Ryan is President and CEO at World Energy, Gene Gebolys! Gene highlights the importance of achieving net zero, the value of being authentic, and the technology behind biofuels. Takeaways: Hospitality is about welcoming others into your space and puttin...
Celebrating 2 Years Of Defining Hospitality - Dan Ryan - Defining Hospitality - Episode # 120
August 23, 2023 05:00 - 30 minutes - 55.4 MBDefining Hospitality turns two! Over the last two years, we’ve featured some amazing stories, and have learned so much about the hospitality industry. To celebrate, we’ve pulled together some highlights from the most listened to episodes in the past year. In this episode you’ll hear from Author and Activist: Amanda Knox, Founder of Thank You: Will Guidara, Senior Interior Design Manager at Marriott International: Stephanie Hopkins, and President of The Hardy Group: Brent Hardy. Tha...
Blending Hospitality And Community - Dido Dima - Defining Hospitality - Episode # 119
August 16, 2023 05:00 - 22 minutes - 41.2 MBHospitality and conservation are united through acts of caring, yet both require a delicate balance between development and preservation. Out in the Olare Motorogi Conservancy in Kenya exists an experience that blends both into a seamless harmony. Joining the show this week to share his story of hospitality is Dido Dima, a Camp Manager for Kicheche Camps. Dido and Dan sit down together on location in Kenya to discuss the importance, and challenges, of blending hospitality and conser...
Aligning Personal and Organizational Goals - Billie Thorne - Defining Hospitality - Episode # 118
August 09, 2023 05:00 - 42 minutes - 77.5 MBThe ideal business is one where the needs of the employees are balanced perfectly with the goals of the business. One key to finding this balance is hospitality among employees. On today’s episode of Defining Hospitality, Dan talks to an expert on working with your employees. Joining the show this week is Principal & Vice President at C+TC Design Studio, Billie Thorne Billie and Dan Billie sit down to dive into her experiences as a leader in the world of hospitality. Billie shares ...
Collaborating On A Creative Process - Pierre Josselin - Defining Hospitality - Episode # 117
August 02, 2023 05:00 - 40 minutes - 73.4 MBStarting your own firm can be a nervous experience, but the creative freedom it offers can be well worth it. Joining the show this week is an interior designer who draws inspiration from his 25 years of design experience around the globe. After working with multiple internationally renowned design firms he is now on the journey of running his own studio. Welcome to the show, Founder & Creative Director of Pierre & Co Design Studio, Pierre Josselin! Pierre and Dan sit down to discus...
Overcoming The Limitations Of Your Circumstances - Amanda Knox - Defining Hospitality - Ep # 116
July 26, 2023 05:00 - 57 minutes - 105 MBIn an environment designed to be anti hospitable, it is a daunting task to create a space of warmth and comfort. Today’s guest is someone who helps bring a sense of hospitality to otherwise unwelcoming spaces. She is an activist who fights for justice and advocates for those whose voices have been silenced. Joining the show this week is author of her memoir “Waiting to be heard” and the Host of the “Labyrinths” podcast, Amanda Knox. Amanda sits down with Host Dan Ryan to share how ...
All Guests Are Guests - Nicky Unkles - Defining Hospitality - Episode # 115
July 19, 2023 05:00 - 51 minutes - 94.9 MBIn the world of design, you run the risk of losing focus on the end goal, creating great experiences for guests. Here to offer clarity is a development and planning specialist who excels at creating multi faceted luxury experiences. Projects that were completed under his vision include Faena Miami Beach, and Public NYC. Joining the show is Senior Vice President at Cumming Corporation, Nicky Unkles! Nicky shares his insights with Host Dan Ryan as they explore what it means to create ...
Imbuing A Story Into Your Design - Taniya Nayak - Defining Hospitality - Episode # 114
July 12, 2023 05:00 - 49 minutes - 91.6 MBOur guest this week is an interior designer who has become a household name. She’s an expert storyteller, creating compelling stories through both her design, and her appearances on screen. She’s been frequently featured on HGTV as a host and mentor on “Battle on the Beach” and “Build it forward”. Joining the show this week is Principal and Interior Designer at Taniya Nayak Design, Taniya Nayak! Taniya sits down with Dan to dive into her background as a designer. She covers the way...
Hospitality From Your Community - Scott Maloney - Defining Hospitality - Episode # 113
July 05, 2023 05:00 - 50 minutes - 93.2 MBTo create truly epic experiences, you need to combine both people and place. Our guest this week is a visionary leader of both extraordinary people and projects. He’s a Global Industry Group Champion in Entrepreneurs Organization and an Advisory Board Member for the College of Architecture and Environmental Design at Kent State University. Welcome to the show, Founder of K2M Design, Scott Maloney! Scott joins Host Dan Ryan to dive into the value of collecting nos, how to create ep...
The Wake of Hospitality - Kim Kaupe - Defining Hospitality - Episode # 112
June 28, 2023 05:00 - 1 hour - 119 MBEach and every person, regardless of profession, is in the industry of hospitality. The interactions you have with everyone create ripples of hospitality that extend well beyond a single moment. To help you create big ripples, we’re joined by an entrepreneur whose mission is to help others let their business-based superpowers shine. Joining the show this week is Host of the Podcast “Coffee with Kim” and Co-Founder of Bright Ideas Only, Kim Kaupe. Dan sits down with Kim to learn abou...
Erudition And Elevation - Dr. Kimberly McGlonn - Defining Hospitality - Episode # 111
June 21, 2023 05:00 - 55 minutes - 102 MBOur guest this week is a genuine disruptor in her industry. As the leader of a Bcorp, she strives to make real change in her community. She is a defender of civil and human rights, who works within the intersection of social and environmental justice. She’s the Host of “The School for Disrupters” podcast, a faculty member at Drexel University, and CEO and Founder of Grant BLVD. Give a warm welcome to Dr. Kimberly McGlonn! Kimberly shares her motivations behind the work she does thr...
Choosing Greatness Over Growth - Lisa Schultz - Defining Hospitality - Episode # 110
June 14, 2023 05:00 - 40 minutes - 73.7 MBCustomers are guests who have honored you with their patronage. Adding in special touches can show your gratitude in a way that earns their repeat business. Expanding your business does not mean you forfeit the ability to make changes in your community, Zingerman’s is proof of this. Learn from a 19-year customer service veteran, Zingy leader, and Managing Partner at Zingerman’s Roadhouse, Lisa Schultz. If you haven’t had the pleasure of eating in a Zingerman’s location and witnessi...
Understanding The Heart Of Third Party Management - Chris Green - Defining Hospitality - Ep#109
June 07, 2023 05:00 - 36 minutes - 67.5 MBThis week on Defining Hospitality, we have the pleasure of welcoming back a hospitality veteran who has consistently showcased his exceptional skills in the industry. As the guest on the third episode, he dove into his experiences as the leader of Chesapeake Hospitality. Returning to the show nearly two years later is President of Remington Hospitality, Chris Green. Chris reflects on the ways his definition of hospitality, and the industry at large, have evolved over the years. Chri...
Aligning With Client Expectations - Brent Hardy - Defining Hospitality - Episode #108
May 31, 2023 05:00 - 47 minutes - 86.3 MBOur guest on Defining Hospitality this week is an architect with over 2 decades of experience designing spaces. He’s a renowned leader who thrives in the intersection of hospitality, real estate development and technology. Welcome to the show, President of The Hardy Group, Brent Hardy! Dan shares the mic with Brent to learn more about Brent’s background and how The Hardy Group has grown. In this episode, Brent shares strategies for balancing vision and budget, highlights the importa...
A Space, A Brand, An Experience - Amy Jakubowski - Defining Hospitality - Episode #107
May 24, 2023 12:00 - 37 minutes - 68 MBJoining us on this week’s episode is a talented and award winning designer whose creativity defies the boundaries of the industry. She’s a frequent contributor to Hotel News Now and a recurring speaker at industry events who has been recognized as one of Hotel Management’s Top 30 Influential Women in Hospitality. Welcome to the show, Principal and Managing Director at Pierre-Yves Rochon, Amy Jakubowski! Amy sits down with boat Dan Ryan to discuss what it means to design spaces, the...
Telling Authentic Stories - John Edelman - Defining Hospitality - Episode #106
May 17, 2023 12:00 - 40 minutes - 74.3 MBSitting down with us for this week's episode of Defining Hospitality is someone who is highly skilled in modern furniture, retail, and textiles. As the recipient of an honorary doctorate from the NY School of Interior Design, he is revamping the furniture design industry. Our guest this week is the Executive Chairman of Crypton Fabrics, Former CEO of Design Within Reach, and the President and CEO of Heller, John Edelman! Host Dan Ryan talks with John to dive into the intricacies of ...
Putting Your Team First - Sarah Eustis - Defining Hospitality - Episode #105
May 10, 2023 12:00 - 59 minutes - 110 MBWhile amenities play a role in satisfying customers, true hospitality grows from your team. Our guest this week is on a mission to build things that last, and create places with soul and purpose that leave lasting memories. She grew up in the hospitality industry and is responsible for some of the most iconic hotels in New England. Joining the show this week is Founder and CEO at Main Street Hospitality Group, Sarah Eustis! Host Dan Ryan interviews Sarah for a masterclass on creatin...
You’re Never Stuck In A Bucket - Molly McDonald - Defining Hospitality - Episode #104
May 03, 2023 12:00 - 49 minutes - 90.4 MBChecking in for today’s episode of Defining Hospitality is a passionate member of the hospitality space who sees design through a unique lens. She’s a design maven who flawlessly utilizes her skills for business development. Joining us today is Associate, and Director of Business Development at Looney Associates, Molly McDonald. Molly joins host Dan Ryan to share her journey from Designer to Director, explore hospitality as a sense of community, and explain why you’re never stuck in...
Compounding Family Business - Teague Hunter - Defining Hospitality - Episode #103
April 26, 2023 12:00 - 47 minutes - 86.9 MBToday’s guest is an expert in the hospitality industry who has established his firm as the 3rd most successful US brokerage firm within the hospitality industry. He’s the host of the weekly series Teague Walks and Teague Talks where he focuses on outstanding properties and the people behind them. Joining the show this week is President & CEO at Hunter Hotel Advisors, Teague Hunter. Teague sits down with Host Dan Ryan to discuss how he got started in hospitality, the challenges of op...
Hospitality Daily - Defining Hospitality - Episode #102
April 19, 2023 12:00 - 27 minutes - 50.6 MBOn this episode of Defining Hospitality we’re shining a spotlight on the work of a previous guest and fellow hospitality podcaster. Josiah Mackenzie is the publisher of Hotel Operations, and the host and writer of the Hospitality Daily podcast and blog. We’re excited to share this compilation episode with recent interviews from Josiah’s podcast. The guests featured today are CEO & President of Four Sisters Inns Tamara Mims, General Manager at the Enso for Kimpton Hotels Marlon Smith...
The Spirituality of Hospitality - Dupree Scovell - Defining Hospitality - Episode # 101
April 12, 2023 09:00 - 56 minutes - 51.9 MBToday’s guest is an innovative industry leader, who is responsible for leading Woodbine's investment strategy across all asset types. Please welcome to the show, Dupree Scovell! Dupree is the Managing Partner and Chief Investment Officer at Woodbine Development Corporation, and he joins the host Dan Ryan to share his view on hospitality and how his journey brought him to where he is now. Takeaways: For Dupree, hospitality comes from a deep spiritual state. It is something that c...
Joie de Vivre - Chip Conley - Episode # 100
April 05, 2023 09:00 - 1 hour - 60.5 MBToday’s guest disrupted the hospitality industry twice, and he took an inner city motel and turned it into the 2nd largest boutique hotel brand in America. He was once the global head of hospitality at AirBnb. Please welcome to the show, Chip Conley! Chip is the Founder of the Modern Elder Academy and the Author of the book Emotional Equations. Chip has also received the Pioneer reward, the highest honor in hospitality. He joins the host Dan Ryan to talk about the meaning of hospita...