Webchat is an underrated tool for many brands, but it can lead to lots of leads if utilised better.

What is better, email, messages or SMS?

Social channels like Messenger and crowded inboxes can be noisy places to try and get your message across. SMS on the other hand is opened up 98% of the time, and you don't need a Facebook account or a fancy smartphone.

Dave explains more about how web chat and SMS can work together to help you better serve your customers.

If you would like to book a free demo of the platform as Dave mentions in the podcast, shoot through your Name and contact details via our website at https://drivesocial.com.au/webchat or by using the web chat on our site :)

Thanks to all our regular listeners and welcome to our new ones. It has been a while between episodes, and we are just easing back into things with this short episode. We hope you enjoy it.

Cheers. Dave & team.

Support the show (https://www.patreon.com/drivesocial)