Zoom Discusses Its New Virtual Agent, IQ Additions, and More
CX Today
English - November 08, 2022 16:00 - 12 minutes - 8.54 MB - ★★★★★ - 1 ratingTechnology customer experience technology contact centre contact center crm collaboration management strategy loyalty customer feedback Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Previous Episode: Cut Contact Center Costs and Improve CX with AI
CX Today's Charlie Mitchell hosts Ben Neo, Head of Enterprise Sales EMEA at Zoom Phone.
In this session, we delve into some of the biggest announcements from Zoomtopia 2022, discussing:
The launch of the Zoom Virtual AgentNew additions to Zoom IQUpdates to the Zoom Contact CenterZoom's vision for customer experience