Will ChatGPT Help Solve My Most Pressing Contact Center Problems?
CX Today
English - May 09, 2023 12:00 - 22 minutes - 15.4 MB - ★★★★★ - 1 ratingTechnology customer experience technology contact centre contact center crm collaboration management strategy loyalty customer feedback Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
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CX Today's Charlie Mitchell hosts Pierce Buckley, CEO & Co-Founder at babelforce.
We break down how contact centers may use ChatGPT now and in the future.
In doing so, we discuss:
The rise of ChatGPT and its possible contact center applications The relevance of these to the most pressing problems contact centers face. How other AI tools can help contact centers overcome these problems Priming the contact center environment for AI.To find out more about how babelforce can help with the latter, visit babelforce.
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