Sprinklr Is In the CCaaS Market, and It's Not Here to Play Around
CX Today
English - April 28, 2023 09:00 - 17 minutes - 11.9 MB - ★★★★★ - 1 ratingTechnology customer experience technology contact centre contact center crm collaboration management strategy loyalty customer feedback Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Previous Episode: Beyond the Code: Empowering Women in Non-Technical Roles in Technology
CX Today's Charlie Mitchell hosts Ragy Thomas, Founder & CEO of Sprinklr.
We discuss the current state of contact center experiences, and Sprinklr's battle to change the status quo.
In doing so, we consider:
Why does the contact center space need to be disrupted? Ragy's vision for the contact center of the future How Sprinklr helps its clients in reaching this future?If you'd like to find out more about Sprinklr, visit: https://www.sprinklr.com/
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