The Latest on Zoom's AI Assistant, Twilio's Losses, & a Possible RingCentral-8x8 Merger
CX Today
English - June 02, 2023 09:00 - 23 minutes - 16.2 MB - ★★★★★ - 1 ratingTechnology customer experience technology contact centre contact center crm collaboration management strategy loyalty customer feedback Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Previous Episode: The Latest Big CX News on Private GPT, Alexa 2.0 & the 'Godfather of AI'
Next Episode: Creating Consistent CX is Key to Customer Retention
CX Today's Charlie Mitchell presents the latest trending news from the customer experience world.
He's joined by four prominent CX analysts to dissect the latest stories from the space - including news from Zoom, Twilio, Lifesize, RingCentral, and 8x8.
In this edition, our CX experts include:
Dave Michaels, Lead Analyst at TalkingPointz.com Liz Miller, VP & Principal Analyst at Constellation Research Rebecca Wetteman, Principal at Valoir Michael Fauscette, Founder, CEO & Chief Analyst at Arion ResearchThanks for watching, if you'd like more like this, don't forget to SUBSCRIBE to our channel.
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