Big CX News - The Latest on the Salesforce-Informatica Fallout, Avaya-Edify Acquisition, & More

CX Today

English - May 16, 2024 09:00 - 21 minutes - 14.9 MB - ★★★★★ - 1 rating
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CX Today's Charlie Mitchell presents the latest trending news from the customer experience world.

He's joined by five prominent CX analysts to dissect the latest stories from the space - including news from Salesforce, Informatica, Avaya, Genesys, & ServiceNow.

In this edition, our CX experts include:

Zeus Kerravala, Principal Analyst at ZK Research Michael Fauscette, Founder, CEO & Chief Analyst at Arion Research Simon Harrison, Founder & CEO of Actionary Keith Kirkpatrick, Research Director at The Futurum Group Martin Schneider, Head of Research at Annuitas Research

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