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BIG CX News - Dreamforce Special! The Latest on the Einstein 1 Platform, Copilot, & More

CX Today

English - September 27, 2023 14:00 - 30 minutes - 20.9 MB - ★★★★★ - 1 rating
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CX Today's Charlie Mitchell presents the latest trending news from Dreamforce 2023.

He's joined by four prominent CX analysts to dissect the biggest stories from the event - including the new Einstein 1 Platform, its Copilot, and more.

In this edition, our CX experts include:

Liz Miller, VP & Principal Analyst at Constellation Research Rebecca Wetteman, CEO & Principal Analyst at Valoir Michael Fauscette, Founder, CEO & Chief Analyst at Arion Research Dan Miller, Lead Analyst and Founder of Opus Research

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