AI the NICE Way: 3 Solutions Redefining CX

English - March 28, 2024 10:00 - 18 minutes - 13 MB - ★★★★★ - 1 rating
Technology customer experience technology contact centre contact center crm collaboration management strategy loyalty customer feedback Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed

CX Today's Charlie Mitchell hosts Elizabeth Tobey, Head of Marketing for Digital Solutions at NICE.

After an introduction to the NICE Enlighten portfolio, they discuss each of its three core solutions:

Enlighten Copilot Enlighten Actions Enlighten Autopilot

They also share a quick video of each, bringing the solutions to life.

To learn more about NICE Enlighten, visit: https://www.nice.com/products/enlighten-ai

Thanks for watching. If you'd like more like this, don't forget to SUBSCRIBE to our channel.

You can also join in the conversation on our Twitter and LinkedIn pages.