2021 Offshore BPO Confidence Index - Cognitive Copy and Ryan Strategic Advisory
CX Files
English - December 16, 2021 15:00 - 13 minutes - 18.4 MB - ★★★★★ - 5 ratingsBusiness News Business News customer customerservice customerexperience markhillary Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
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Cognitive Copy and Ryan Strategic Advisory recently published the 2021 Offshore BPO Confidence Index. This research gauges BPO confidence in 12 global markets.
The report authors Matt Kendall and Peter Ryan explain the key takeaways from the research in this episode.
https://www.linkedin.com/in/mattjqkendall/
https://www.linkedin.com/in/peter-ryan-montreal/
https://ryanadvisory.com/2021-offshore-bpo-confidence-index-now-available/