90: Building Strong Teams With a Customer Focus With Janet Fouts
Customer Service Academy
English - January 08, 2022 18:34 - 22 minutes - 41.3 MB - ★★★★★ - 46 ratingsBusiness Education business customerservice leadership marketing Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
In this episode, I welcome Janet Fouts into the studio to talk about employee engagement, service, and culture.
Everything we do as a leader is about bringing the team togetherFocus on finding your teams strengths
Pausing and listening are cornerstones of creating a conscious culture
When managing remote teams, focus on connection and productivity rather than what hours they are working
Learn more about Janet at https://janetfouts.com/
It's time for the great service comeback!
Tony Johnson is a Customer Experience Expert, Keynote Speaker, and Author with a wide background including decades in retail and restaurants. He regularly speaks and coaches organizations to IGNITE THEIR SERVICE using his common sense approach to Customer engagement. Tony has spoken to government agencies and Fortune 500 companies to unlock their amazing capacity for excellence.
Tony Johnson Customer Service Expert | Author | Trainer | Speaker
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