Your questions answered by the godmother of CX! | Customer Bliss, Founder and CEO, Jeanne Bliss (Part 2)

Customer Experience Leaders

English - July 23, 2018 14:01 - 27 minutes - 25.1 MB - ★★★★★ - 26 ratings
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Previous Episode: The single question that will revolutionise your CX! | Customer Bliss, Founder and CEO, Jeanne Bliss (Part 1)

Next Episode: The secret to hiring great people | Sunlite Mitre 10, Managing Director, Steven Czeiger

Jeanne Bliss is the CEO of Customer Bliss, a best-selling author, and also one of the founders of the Customer Experience Professionals Association. In this episode Jeanne answers questions from the Customer Experience Leaders audience. You’ll hear practical tips and advice on how to implement a successful CX strategy within your own organisation.

Resources mentioned:

Would You Do That To Your Mother (book), by Jeanne Bliss.

This show is produced in collaboration with Wavelength Creative. Visit wavelengthcreative.com for more information.