CUES 63: Using Data to Create Exceptional Member Experiences: An Interview With Brian Scott

CUES Podcast

English - October 22, 2018 04:00 - 23 minutes - 10.8 MB - ★★★★ - 8 ratings
Business News Business News cues credit union professional development financial organization banking www.cues.org ceo board of directors directors executive Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed

Previous Episode: CUES 62: Chasing Perfection in Talent Development, an Interview With John Pembroke

Next Episode: CUES 64: Using Charitable Donation Accounts to Be More Strategic in Your Giving: An Interview With Andy Roquet

To use analytics to create an exceptional member experience, credit unions need to know the potential impact of using descriptive, predictive and prescriptive data. SVP/Sales and Solutions Consulting for CUES Supplier member PSCU, Brian Scott talks in this episode about how data forms the foundation of the member experience —and can guide CUs on their next steps in using data to help members.